Senior Java SRE Engineer - L3 Production Support

Soliton Technologies (Pvt) Ltd.; Lahore; On-site; PKR 1,800,000 - 3,000,000; Full time

Benefits offered by this job

Tax-free, remittance-based salary structure

Collaborative work environment

Continuous learning opportunities

Job summary

A technology solutions company based in Lahore is seeking a Tech Support Engineer (Java) to provide L3 production support for large-scale systems. The ideal candidate will have experience in Java development and a strong SRE mindset, focusing on incident management and automation. Responsibilities include resolving incidents, conducting root cause analysis, and enhancing system performance. This role operates in a rotational shift model and offers opportunities for continuous learning in a collaborative environment.

Qualifications

• 2-5 years of experience in Java development, production support, SRE or DevOps roles.

Responsibilities

• Provide L3 production support for large-scale systems.
• Own and resolve P1/P2 incidents within defined SLAs.
• Perform root cause analysis and implement permanent fixes.
• Improve system reliability and automate processes.

Skills

Multithreading and concurrency

Production debugging and troubleshooting

JVM performance tuning

SQL databases

MongoDB

Observability tools: ELK, Splunk

OpenTelemetry

Jaeger

Zipkin

Education

Bachelor’s degree in Computer Science or equivalent

Tools

CI/CD tools: Jenkins, GitHub Actions, GitLab CI

Infrastructure as Code: Terraform, Helm

Job description

A technology solutions company based in Lahore is seeking a Tech Support Engineer (Java) to provide L3 production support for large-scale systems. The ideal candidate will have experience in Java development and a strong SRE mindset, focusing on incident management and automation. Responsibilities include resolving incidents, conducting root cause analysis, and enhancing system performance. This role operates in a rotational shift model and offers opportunities for continuous learning in a collaborative environment.