Java Tech Support Engineer — SRE & Observability

Soliton Technologies; Lahore; On-site; PKR 1,500,000 - 2,700,000; Full time

Benefits offered by this job

Competitive salary

HealthTech impact

Collaborative environment

Learning & development

International exposure

Job summary

Persivia / Soliton Technologies is seeking a Tech Support Engineer (Java) with a strong SRE mindset to provide L3 production support for large-scale, distributed systems. The role operates in a rotational Afternoon/Evening shift and focuses on incident management, reliability, observability, RCA, and automation.

The ideal candidate will have 2–5 years in Java development, production support, SRE or DevOps, and hands-on experience with microservices, tracing, and monitoring tools.

Qualifications

• Minimum 2–5 years in Java development, production support, SRE or DevOps.
• Strong knowledge of Java ecosystems and microservices.
• Experience debugging production incidents and improving service reliability.
• Familiarity with observability stacks (logs, metrics, traces).
• Experience with containerized environments and CI/CD pipelines.

Responsibilities

• Provide L3 production support for large-scale distributed systems.
• Own and resolve P1/P2 incidents within SLAs.
• Participate in on-call rotations and incident bridges.
• Perform RCA and implement permanent fixes.
• Debug and optimize Java-based applications and microservices.

Skills

Java (8+), Spring, Spring Boot

Microservices architecture

REST APIs

Multithreading

Production debugging

JVM tuning

Observability mindset

Education

Bachelor’s degree in CS/SE or equivalent

Tools

Docker

Kubernetes

ELK

Splunk

Prometheus

Grafana

Datadog

New Relic

OpenTelemetry

Jaeger

Zipkin

SQL databases

MongoDB

ClickHouse

Job description

Persivia / Soliton Technologies is seeking a Tech Support Engineer (Java) with a strong SRE mindset to provide L3 production support for large-scale, distributed systems. The role operates in a rotational Afternoon/Evening shift and focuses on incident management, reliability, observability, RCA, and automation.

The ideal candidate will have 2–5 years in Java development, production support, SRE or DevOps, and hands-on experience with microservices, tracing, and monitoring tools.