Senior HR Operations & Culture Lead

HR POD Careers; Lahore; On-site; PKR 1,800,000 - 2,400,000; Full time

Job summary

HR POD Careers in Lahore is seeking an experienced HR professional to manage day-to-day HR operations, ensure compliance with labor laws and company policies, and drive efficient employee lifecycle processes.

The ideal candidate has a Bachelor’s degree in HR or related field, 5+ years in HR roles, strong people leadership, and excellent communication skills to support recruitment, onboarding, performance management, and employee engagement.

Qualifications

• Bachelor's degree in HR, Business Administration, or a related field.
• 5+ years of progressive HR experience, preferably in e-commerce, BPO, or high-growth service environments.
• Strong experience in HR operations, compliance management, and employee lifecycle processes.
• Solid understanding of labor laws, employment regulations, and HR policy implementation.
• Experience managing employee relations, grievances handling, and conflict resolution.
• Proven experience in building and maintaining a positive workplace culture and employee engagement initiatives.
• Experience handling recruitment coordination, onboarding processes, and employee documentation.
• Experience managing attendance, leave management, and HRIS systems.
• Strong interpersonal, leadership, and communication skills.
• Ability to handle sensitive employee matters with professionalism and confidentiality.
• Strong organizational and problem-solving skills with attention to detail.
• Ability to work in fast-paced operational environments and manage multiple priorities.

Responsibilities

• Manage day-to-day HR operations and ensure smooth execution of HR processes across the organization.
• Ensure full compliance with labor laws, company policies, and regulatory requirements.
• Develop, update, and implement HR policies, procedures, and employee guidelines.
• Handle employee relations matters, including grievances, conflict resolution, and disciplinary processes.
• Promote a positive workplace culture and implement employee engagement initiatives.
• Oversee the employee lifecycle, including onboarding, confirmations, transfers, and exit processes.
• Maintain employee records, documentation, and HR databases with high accuracy and confidentiality.
• Monitor attendance, leave management, and workforce compliance with internal policies.
• Support recruitment processes by coordinating with hiring managers and assisting with candidate onboarding.
• Conduct employee feedback sessions and identify opportunities to improve employee satisfaction and retention.
• Provide guidance to managers on HR policies, performance management, and employee issues.
• Assist leadership in developing HR strategies aligned with business goals.
• Track HR metrics and prepare reports related to workforce performance, employee turnover, and compliance.
• Support training, development, and people management initiatives across teams.
• Ensure consistent communication of HR policies, company updates, and organizational initiatives.

Job description

HR POD Careers in Lahore is seeking an experienced HR professional to manage day-to-day HR operations, ensure compliance with labor laws and company policies, and drive efficient employee lifecycle processes.

The ideal candidate has a Bachelor’s degree in HR or related field, 5+ years in HR roles, strong people leadership, and excellent communication skills to support recruitment, onboarding, performance management, and employee engagement.