Senior Customer Growth & Retention Strategist

OneScreen; Islamabad; Hybrid; PKR 2,232,000 - 2,790,000; Full time

Benefits offered by this job

Health insurance

OPD support

Access to recreation areas

Job summary

OneScreen is seeking a Senior Customer Communications and Retention Lead in Islamabad. This role involves managing customer relations strategies with a sharp focus on digital marketing and social media. You will oversee content creation, develop customer relationships, and enhance brand visibility.

We require over 7 years of experience in digital marketing, familiarity with SEO/SEM, and proficiency in using analytics tools. OneScreen offers a competitive salary, a flexible work environment, and health insurance.

Qualifications

• Over 7 years of experience in digital marketing and customer relations.
• Proficiency in targeting US market sectors and fluency in English.
• Strong understanding of online marketing concepts, strategies, and best practices.

Responsibilities

• Create engaging content for social media channels and manage follower engagement.
• Develop strategies to build customer relationships via media channels.
• Plan communications that expand brand awareness and support marketing goals.
• Implement digital marketing strategies to drive engagement and retention.
• Analyze digital marketing metrics to measure campaign effectiveness.
• Collaborate with cross-functional teams to align marketing initiatives.

Skills

Social Media Management

Digital Marketing

SEO/SEM

Data Analysis

Customer Relationship Management

Education

Degree or Professional Certification in Digital Marketing

Tools

Google Analytics

CRM Software

Content Management Systems

Job description

OneScreen is seeking a Senior Customer Communications and Retention Lead in Islamabad. This role involves managing customer relations strategies with a sharp focus on digital marketing and social media. You will oversee content creation, develop customer relationships, and enhance brand visibility.

We require over 7 years of experience in digital marketing, familiarity with SEO/SEM, and proficiency in using analytics tools. OneScreen offers a competitive salary, a flexible work environment, and health insurance.