Senior Associate - Trade Operations.COE Pak - FTC - Exports.Operations Group-PAKCOE

Mashreq Bank PSC; Pakistan; On-site; PKR 1,200,000 - 1,800,000; Full time

Job summary

Mashreq Bank PSC is seeking a Trade Operations professional to manage the end-to-end export processing in accordance with SOPs and ICC guidelines. The role covers sanction checks, handling export documents, and inputting/authorizing transactions and SWIFT messages.

The candidate should have 2–4 years of Trade Operations experience, a Bachelor’s degree, and strong MS Office skills. Team collaboration and accuracy are essential for this role.

Qualifications

• Bachelor's Degree required.
• 2-4 years of experience in Trade Operations.
• Export LC Payments, Discounting and Risk participations knowledge.
• Accounting entries and UATs knowledge.
• Amortization principles understanding.
• MS Office (Word and Excel) proficiency.

Responsibilities

• Perform sanction checking of relevant parties in documents.
• Handle Commodity Trade Operations documents.
• Authorize/input transactions into the system and prepare/authorize SWIFT messages.
• Take on ad-hoc tasks as assigned by Team Head.
• Share knowledge of errors/issues with line manager to address customer service issues.
• Ensure no revenue leakage due to missed charges and no outstanding reconcilations.

Skills

Communication skills

Team management

Interpersonal skills

MS Office

Attention to detail

Analytical skills

Ability to work under pressure

Education

Bachelor's Degree

Tools

SWIFT messages

Job description

Job Purposes -

The incumbent will be responsible for Entire Export Process and Other Miscellaneous activities as per Bank's internal policies, SOP's as well as ICC guidelines and authorising the transactions in the processing system. The coverage will be all the areas of Trade Finance for various business segments

Key Result Areas -

All processing should be as per SOP/OPM’s and UCP/ISBP/ISP as applicable and charges recovery to be as per the extant guidelines.

• Perform sanction checking of relevant parties in documents

• Handle Commodity Trade Operations documents

• Responsible for authorizing/inputting transactions into the system and prepare/authorize relevant SWIFT messages

• Ad-hoc tasks given by the Team Head

• Ensure errors/knowledge gaps are shared with line manager/team to address customer service issues.

• No revenue leakage due to miss out in charges collection

• No outstanding reconciliation entries pending in Nostro or Internal accounts.

Decision Making Authority & Responsibility -

• Recommend changes in SOP, OPM & ADM with an aim to improve service levels without compromising on controls.

• Recommend trainings and workshops to plug knowledge gap and embed ‘Ownership of resolution’ at grass-root level for effective results

• Immediately escalates any error/customer complaints/service defect/issues raised by counter party to the manager.

• Shares responsibility with his/her seniors.

• Knowledge, Skills and Experience -

  Bachelor's Degree

• At least 2-4 years of relevant working experiences in Trade Operations

• Expert level knowledge in Understanding of Export LC Payments, Discounting’s and Risk participations

• Expert level knowledge of accounting entries and UATs.

• Understanding of amortization principles

• Good communication skills, Team Management and interpersonal skills

• Proficiency in MS Office (Word and Excel)

• Attentive to details, good analytical skills and interpersonal skills

• Able to work under pressure, excellent organizational skills and good team player.