Senior Associate - Trade Operations.COE Pak - FTC - Exports.Operations Group-PAKCOE

Mashreq Bank; Pakistan; Presencial; PKR 700.000 - 1.100.000; Jornada completa

Descripción de la vacante

Mashreq Bank in Pakistan seeks a Trade Operations professional to manage export processes and related activities per bank policies, SOPs and ICC guidelines. You will sanction-check parties, process documents, authorize SWIFT messages and support service quality and revenue integrity.

The role requires 2–4 years in Trade Operations, strong understanding of export LC payments and related accounting, and solid MS Office skills.

Formación

• Bachelor's Degree is required.
• At least 2-4 years of experience in Trade Operations.
• Expert knowledge of Export LC payments, discounting and risk participations.
• Understanding of accounting entries and UATs.
• Proficiency in MS Office (Word and Excel).
• Strong communication and interpersonal skills.
• Ability to work under pressure and be detail oriented.

Responsabilidades

• Perform sanction checking of relevant parties in documents
• Handle Commodity Trade Operations documents
• Authorize/input transactions into the system and prepare SWIFT messages
• Assist with ad-hoc tasks from Team Head
• Share knowledge gaps with line manager to address customer service issues
• Ensure no revenue leakage due to missed charges and no Nostro reconciliation issues

Conocimientos

Export LC payments

Discounting

Risk participations

Accounting entries

UATs

MS Office

Communication

Team management

Attention to detail

Analytical skills

Educación

Bachelor's Degree

Herramientas

MS Office

Descripción del empleo

Job Purposes

The incumbent will be responsible for Entire Export Process and Other Miscellaneous activities as per Bank’s internal policies, SOP’s as well as ICC guidelines and authorising the transactions in the processing system. The coverage will be all the areas of Trade Finance for various business segments

Key Result Areas

All processing should be as per SOP/OPM’s and UCP/ISBP/ISP as applicable and charges recovery to be as per the extant guidelines.

• Perform sanction checking of relevant parties in documents
• Handle Commodity Trade Operations documents
• Responsible for authorizing/inputting transactions into the system and prepare/authorize relevant SWIFT messages
• Ad-hoc tasks given by the Team Head
• Ensure errors/knowledge gaps are shared with line manager/team to address customer service issues.
• No revenue leakage due to miss out in charges collection
• No outstanding reconciliation entries pending in Nostro or Internal accounts.

Decision Making Authority & Responsibility

Taking corrective and preventive action based on Customer complaints, Ops error and quality/RCSA analysis.

• Recommend changes in SOP, OPM & ADM with an aim to improve service levels without compromising on controls.
• Recommend trainings and workshops to plug knowledge gap and embed ‘Ownership of resolution’ at grass-root level for effective results
• Immediately escalates any error/customer complaints/service defect/issues raised by counter party to the manager.
• Shares responsibility with his/her seniors.

Knowledge, Skills and Experience

Bachelor's Degree

• At least 2-4 years of relevant working experiences in Trade Operations
• Expert level knowledge in Understanding of Export LC Payments, Discounting’s and Risk participations
• Expert level knowledge of accounting entries and UATs.
• Understanding of amortization principles
• Good communication skills, Team Management and interpersonal skills
• Proficiency in MS Office (Word and Excel)
• Attentive to details, good analytical skills and interpersonal skills
• Able to work under pressure, excellent organizational skills and good team player.