Sales Executive Sales & Customer Support Staff

Mega Zone; Lahore; On-site; PKR 600,000 - 900,000; Full time

Job summary

Mega Zone in Lahore is seeking a Sales Executive to support customer enquiries and contribute to sales growth. The role blends customer care with proactive follow-up to help customers understand offerings and ensure timely, professional service.

The position is on-site in Lahore, requiring clear communication, understanding customer needs, and driving sales targets through effective follow-up and accurate record keeping.

Qualifications

• Clear, courteous verbal and written communication with a customer-focused approach.
• Ability to understand customer requirements, explain offerings, and recommend relevant solutions.
• Confidence in sales conversations, lead follow-up, and working toward sales or service targets.
• Patient, professional handling of questions, objections, and routine customer concerns.
• Good listening, interpersonal, and relationship-building skills.
• Accurate record keeping and basic computer skills for maintaining customer and sales information.
• Strong organization, time management, reliability, and ability to manage multiple enquiries.
• Collaborative attitude and willingness to learn product knowledge and established sales processes.

Responsibilities

• Respond to customer questions through available channels and provide accurate information.
• Understand customer needs, explain relevant products or services, and identify sales opportunities.
• Follow up with prospective customers, maintain records of enquiries and interactions, and support conversion of leads.
• Resolve routine concerns professionally and refer complex issues to the appropriate team member.
• Coordinate with colleagues to share customer feedback, meet service standards, and support sales targets.
• Keep customer and sales information organized and provide updates on activity and outcomes.

Skills

Customer communication

Lead follow-up

Record keeping

Interpersonal skills

Time management

Organization

Team collaboration

Job description

Job Description

Mega Zone is seeking a Sales Executive to support customer enquiries and contribute to sales growth from its Lahore location. This role combines customer support with proactive sales follow-up, helping customers understand available offerings and ensuring they receive timely, professional service.

• Respond to customer questions through the company’s available communication channels and provide accurate information.
• Understand customer needs, explain relevant products or services, and identify suitable sales opportunities.
• Follow up with prospective customers, maintain clear records of enquiries and interactions, and support conversion of leads.
• Resolve routine concerns professionally and refer complex issues to the appropriate team member.
• Coordinate with colleagues to share customer feedback, meet service standards, and support sales targets.
• Keep customer and sales information organized and provide updates on activity and outcomes.

The successful candidate will be dependable, approachable, and comfortable balancing customer care with a results-oriented sales approach. This is an on-site opportunity in Lahore.

Job Specification

• Clear, courteous verbal and written communication with a customer-focused approach.
• Ability to understand customer requirements, explain offerings, and recommend relevant solutions.
• Confidence in sales conversations, lead follow-up, and working toward sales or service targets.
• Patient, professional handling of questions, objections, and routine customer concerns.
• Good listening, interpersonal, and relationship-building skills.
• Accurate record keeping and basic computer skills for maintaining customer and sales information.
• Strong organization, time management, reliability, and ability to manage multiple enquiries.
• Collaborative attitude and willingness to learn product knowledge and established sales processes.