Sales Executive (Ecommerce)

Techloset; Punjab; On-site; PKR 502,000 - 781,000; Full time

Job summary

Techloset in Pakistan is seeking an E-commerce Sales & Customer Support Executive to manage online orders, respond to inquiries, and help drive sales across social media platforms and internal systems.

The role requires good communication in English and Urdu, familiarity with social media channels, and the ability to coordinate with the team to ensure a smooth order experience and timely deliveries.

Qualifications

• Fresh candidates with strong communication skills may apply.
• Experience in e-commerce, online sales, or customer support is preferred.
• Basic computer and social media skills are required.

Responsibilities

• Process online orders via social media, website, and other platforms.
• Respond to customer queries through WhatsApp, Facebook, Instagram, and other channels.
• Confirm orders and follow up on delivery and order status.
• Update orders and customer information in internal systems.
• Coordinate with the team for packing, dispatch, returns, and exchanges.
• Handle customer concerns and ensure a smooth customer experience.
• Respond to inquiries and help convert leads into sales.

Skills

English

Urdu

Social media

Customer support

WhatsApp

Facebook

Instagram

Tools

WhatsApp

Facebook

Instagram

Job description

We are looking for an E-commerce Sales & Customer Support Executive to manage online orders, customer queries, and sales activities across our social media platforms and internal systems.

Key Responsibilities

• Manage and process orders through social media, website, and other platforms.
• Handle customer queries through WhatsApp, Facebook, Instagram, and other channels.
• Confirm orders and follow up on delivery and order status.
• Update orders and customer information in internal systems.
• Coordinate with the team for packing, dispatch, returns, and exchanges.
• Handle customer concerns and ensure a smooth customer experience.
• Respond to inquiries and help convert leads into sales.

Requirements

• Good communication skills in English and Urdu.
• Basic computer and social media skills.
• Experience in e-commerce, online sales, or customer support is preferred.
• Organized, responsive, and able to manage multiple customers and orders.
• Fresh candidates with strong communication skills may also apply.

Why Join Us?

Join a growing team where you can develop practical e-commerce and sales skills, gain valuable industry experience, and grow with the company while working in a professional and supportive environment.

Share your CV:

WhatsApp: [phone]

• Email: [e-mail]