RO Associate

Lahore University of Management Sciences; Pakistan; On-site; PKR 600,000 - 1,200,000; Full time

Job summary

Lahore University of Management Sciences seeks an Associate to provide operational and administrative support across the Registrar Office. You will assist with student enrollment, academic scheduling, grade processing, graduation audits, and day-to-day office administration to ensure smooth service delivery.

This role requires strong organizational and communication skills, proficiency in MS Office, and familiarity with ERP or student information systems.

Qualifications

• Bachelor's (Hons.) degree in Computer Science, Mathematics, Management/ Administration with IT or related analytical discipline from HE C recognized institution.
• Experience with ERP or academic information systems is preferred.

Responsibilities

• Assist in enrolment and course scheduling.
• Process grades and manage academic records.
• Support graduation and degree audit operations.
• Assist in office operations and general support.
• Test system updates and document procedures; provide front desk/helpdesk support.

Skills

Organisational skills

Communication skills

MS Office (Word & Excel)

Data analysis

Problem solving

Teamwork

Education

Bachelor's (Hons.) in CS/Math/Management/Admin with IT

Tools

ERP systems

Job description

The Associate will provide operational and administrative support across core Registrar Office functions. This role assists with student enrollment, academic scheduling, grade processing, graduation audits, and day-to-day office administration. The position is designed to ensure smooth academic service delivery, maintain accurate student records, and support seasonal peaks in administrative workload.

Key Responsibilities

• Assist in carrying out assigned tasks in the core areas of the Registrar’s Office (RO), including:
  • Enrolment and Course Scheduling Support
  • Grade Processing and Academic Records Management
  • Graduation and Degree Audit Operations
  • Office Operations and General Support
• Perform operational, administrative, and logistical tasks assigned by the Registrar’s Office management across various departmental units.
• Assist in testing system updates and new workflow procedures within the Student Information System and document step-by-step operational procedures.
• Assist in front desk and helpdesk operations.

Knowledge & Skills

• Strong organisational skills and the ability to manage multiple tasks under strict deadlines.
• Excellent interpersonal, verbal, and written communication skills.
• Proficiency in the Microsoft Office Suite, particularly Word and Excel.
• Data analysis skills and accuracy in data entry.
• Problem-solving skills, using institutional policies and procedures as a reference.
• Ability to work independently and collaboratively within a team.

Behaviours

• Demonstrates attention to detail and a commitment to accuracy in data entry and scheduling.
• Proactively seeks clarification and escalates issues to senior staff when required.
• Demonstrates a collaborative and responsive approach when working with team members, particularly during peak examination periods.
• Follow established procedures while adapting to changing priorities.
• Handles confidential information with discretion and maintains confidentiality.

Qualifications

• Bachelor's (Hons.) degree in Computer Science, Mathematics, Management/ Administration with IT or related analytical discipline from HEC recognized institution.

Experience

• At least 1-2 years of working experience in the academic/corporate environment.
• Familiarity with ERP or academic information systems.

This is a contractual position, with the contract subject to extension based on performance and thedepartment's requirements.