Retail Banking Relationship Lead

UBL; Pakistan; On-site; PKR 1,800,000 - 3,000,000; Full time

Job summary

UBL is seeking an experienced Relationship Manager to drive deposit growth and expand business through strong client partnerships. You will identify opportunities, tailor financial solutions, and ensure superior service delivery across branches.

Key responsibilities include cross-selling, maintaining regulatory compliance (KYC/AML), and promoting digital banking adoption while delivering consistent, proactive client engagement to build loyalty and retention.

Qualifications

• Experience in financial services and relationship management.
• Knowledge of deposit growth, cross-selling and client retention.
• Strong communication and negotiation skills.
• Familiarity with KYC/AML and regulatory compliance.

Responsibilities

• Drive portfolio growth by identifying opportunities for deposit expansion, loan acquisition and investment solutions.
• Develop strategies to maximize cross-sell and strengthen client relationships.
• Nurture client relationships by understanding financial goals and offering customized solutions.
• Deliver exceptional service with timely issue resolution and proactive engagement.
• Ensure compliance with KYC, AML and risk management frameworks.
• Educate customers to adopt digital banking platforms.

Skills

Relationship management

Sales

Client engagement

Communication

Tools

CRM software

Job description

UBL is seeking an experienced Relationship Manager to drive deposit growth and expand business through strong client partnerships. You will identify opportunities, tailor financial solutions, and ensure superior service delivery across branches.

Key responsibilities include cross-selling, maintaining regulatory compliance (KYC/AML), and promoting digital banking adoption while delivering consistent, proactive client engagement to build loyalty and retention.