Retail Relationship Manager — Grow Deposits & Cross-Sell

HBL People; Pakistan; On-site; PKR 893,000 - 1,339,000; Full time

Job summary

HBL People invites applications for a Relationship Manager Retail role covering the Sialkot Region. You will manage a portfolio, drive deposits, upsell products, and maintain strong customer relationships to meet branch targets.

Responsibilities include soliciting NTB customers, expanding liability and consumer finance opportunities, and ensuring compliance with KYC/AML and internal policies while delivering excellent service.

Qualifications

• Bachelor Honours (16 years) or equivalent is required.
• Experience in retail banking and customer relationship management preferred.
• Ability to achieve deposit and cross-sell targets.

Responsibilities

• Achieve deposit and cross-sell targets from existing and new portfolios.
• Solicit NTB customers monthly.
• Develop a potential customer database for liability and consumer finance.
• Maintain high levels of customer service and responsiveness.
• Ensure KYC/AML compliance and timely account opening.
• Maintain sales call and pipeline reports.

Skills

Relationship management

Sales targets

Customer service

Education

Bachelor Honours (16 years)

Job description

HBL People invites applications for a Relationship Manager Retail role covering the Sialkot Region. You will manage a portfolio, drive deposits, upsell products, and maintain strong customer relationships to meet branch targets.

Responsibilities include soliciting NTB customers, expanding liability and consumer finance opportunities, and ensuring compliance with KYC/AML and internal policies while delivering excellent service.