Remote Virtual Medical Assistant — Front Desk & Records

Go Lean Health; Nawabshah; Teletrabalho; PKR 1 908 000 - 2 290 000; Tempo parcial

Resumo da oferta

Go Lean Health is seeking a Remote Front Desk, Patient Communication & Medical Records Specialist for a U.S.-based pulmonology practice. This part-time, 30-hour/week role combines front-desk calls with back-office records management.

You’ll handle high-volume patient inquiries, coordinate with bilingual staff for Spanish-speaking patients, and ensure HIPAA-compliant documentation. Ideal candidates have 1+ year of Virtual Medical Assistant experience, strong English, and familiarity with

Qualificações

• At least 1 year of experience as a Virtual Medical Assistant supporting U.S.-based practices.
• Experience with patient communication, inbound call handling, or medical records workflows.
• Strong English communication skills with a professional, empathetic approach.
• Familiarity with U.S. healthcare workflows and HIPAA requirements.
• Ability to multitask and work independently in a remote setting.

Responsabilidades

• Answer high-volume inbound patient calls and direct requests to clinic staff.
• Process medical records requests while maintaining HIPAA compliance.
• Collaborate with billing and clinic teams to ensure smooth operations and SOPs.

Conhecimentos

Virtual Medical Assistant

Call handling

Patient communication

HIPAA compliance

Multitasking

Ferramentas

AthenaHealth EMR

Descrição da oferta de emprego

Go Lean Health is seeking a Remote Front Desk, Patient Communication & Medical Records Specialist for a U.S.-based pulmonology practice. This part-time, 30-hour/week role combines front-desk calls with back-office records management.

You’ll handle high-volume patient inquiries, coordinate with bilingual staff for Spanish-speaking patients, and ensure HIPAA-compliant documentation. Ideal candidates have 1+ year of Virtual Medical Assistant experience, strong English, and familiarity with