Remote Part-Time Medical Assistant: Front Desk & Records

Go Lean Health; Karachi Division; Remote; PKR 1,908,000 - 2,290,000; Part time

Job summary

Go Lean Health is seeking experienced Virtual Medical Assistants to support a U.S.-based pulmonary specialty practice operating across three clinic locations. This role combines front-desk patient communication with back-office medical records management in a remote setup.

The ideal candidate manages high volumes of calls, coordinates patient requests, processes medical records, and collaborates with the clinical team to ensure prompt, professional, and compassionate service while maintaining

Qualifications

• 1 year+ experience as Virtual Medical Assistant for U.S.-based practices.
• Experience handling high-volume patient communications and medical records workflows.
• Strong English verbal and written communication; empathetic, patient-centered.
• Familiarity with U.S. healthcare workflows, HIPAA requirements.

Responsibilities

• Answer high-volume inbound patient calls and coordinate appointments.
• Process medical records requests and support billing coordination within HIPAA guidelines.
• Collaborate with clinic staff to ensure smooth operations across locations.

Skills

Virtual medical assistant

Call management

Patient communication

Remote work

HIPAA knowledge

Tools

AthenaHealth EMR

Job description

Go Lean Health is seeking experienced Virtual Medical Assistants to support a U.S.-based pulmonary specialty practice operating across three clinic locations. This role combines front-desk patient communication with back-office medical records management in a remote setup.

The ideal candidate manages high volumes of calls, coordinates patient requests, processes medical records, and collaborates with the clinical team to ensure prompt, professional, and compassionate service while maintaining