Remote Medical Assistant: Front Desk & Records

Go Lean Health; Islamabad; Teletrabalho; PKR 1 908 000 - 2 290 000; Tempo parcial

Resumo da oferta

Go Lean Health is a US-based pulmonary specialty practice seeking Virtual Medical Assistants to support front-desk patient communication and medical records remotely. You will handle high-volume calls, triage requests, and ensure accurate documentation across locations.

The ideal candidate is experienced with HIPAA, bilingual support is a plus for Spanish-speaking patients, and familiarity with AthenaHealth EMR is preferred. A quiet, compliant home office with reliable internet is required.

Qualificações

• Minimum 1 year of experience as a Virtual Medical Assistant supporting U.S.-based healthcare practices.
• Strong English verbal and written communication skills.
• Familiarity with U.S. healthcare workflows, medical terminology, HIPAA requirements.
• Ability to multitask and work independently in a high-volume remote environment.

Responsabilidades

• Handle high-volume inbound patient calls; confirm appointments and route requests.
• Process medical records requests with HIPAA-compliant handling and timelines.
• Coordinate with billing and supervisors; assist with referrals, insurance verification, and authorizations.

Conhecimentos

Virtual front desk

Call handling

Patient communication

HIPAA compliance

Remote work

Ferramentas

AthenaHealth EMR

Descrição da oferta de emprego

Go Lean Health is a US-based pulmonary specialty practice seeking Virtual Medical Assistants to support front-desk patient communication and medical records remotely. You will handle high-volume calls, triage requests, and ensure accurate documentation across locations.

The ideal candidate is experienced with HIPAA, bilingual support is a plus for Spanish-speaking patients, and familiarity with AthenaHealth EMR is preferred. A quiet, compliant home office with reliable internet is required.