Remote Customer Support Specialist

Recruit AI; Pakistan; Remote; PKR 250,000 - 400,000; Full time

Job summary

Motor Medicals Ltd is seeking a dedicated Call Taker for a REMOTE position. The candidate should have at least 2 years of experience, with excellent active listening and clear verbal communication to understand and respond to customer inquiries.

Data entry accuracy and English proficiency are essential to ensure proper recording and processing. This frontline role focuses on resolving issues, gathering information, and escalating concerns as needed, while maintaining professionalism and empathy

Qualifications

• Minimum 2 years of experience in a customer service or call center role.
• Excellent listening and communication skills.
• Accurate data entry and English proficiency to document interactions.

Responsibilities

• Answer incoming calls promptly and identify customer needs.
• Record and enter customer information into the system accurately.
• Explain information clearly and professionally, resolving issues or guiding callers.

Skills

Active listening

Clear verbal communication

Data entry

English language proficiency

Job description

Motor Medicals Ltd is seeking a dedicated Call Taker for a REMOTE position. The candidate should have at least 2 years of experience, with excellent active listening and clear verbal communication to understand and respond to customer inquiries.

Data entry accuracy and English proficiency are essential to ensure proper recording and processing. This frontline role focuses on resolving issues, gathering information, and escalating concerns as needed, while maintaining professionalism and empathy