Remote Sales Representative

MCI; Sur Luspur; Remote; PKR 934,000 - 1,432,000; Full time

Benefits offered by this job

HMO coverage

Dental coverage

Meal allowances

Performance bonuses

Job summary

A leading tech business solutions provider in Pakistan seeks a Remote Sales Representative for outbound sales initiatives. The role involves engaging with customers, promoting products, and achieving sales targets. Candidates should have strong English skills, previous call center experience, and a high school diploma. The position is full-time and remote with competitive compensation and various benefits.

Qualifications

• Must be 18 years or older.
• Previous call center experience.
• Work from home experience required.
• Work from home experience.
• Strong command of the English language.
• Typing speed of 20+ WPM.
• High speed internet connection (implied).
• Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Familiarity with Windows operating systems.
• Skilled in troubleshooting and follow‑up.
• Able to multitask and self‑manage effectively.
• Excellent interpersonal skills.

Responsibilities

• Make outbound calls to prospective and existing customers.
• Meet or exceed sales targets and performance metrics.
• Maintain accurate records of customer interactions and sales activity.
• Meet or exceed sales targets and performance metrics.
• Maintain accurate records of customer interactions and sales activity.
• Handle objections and resolve customer concerns professionally.
• Stay up to date with product knowledge, promotions, and training.
• Follow scripts, policies, and procedures while using available resources.
• Escalate complex issues when necessary.
• Maintain consistent attendance and adhere to scheduling requirements.

Skills

High language proficiency in English

Excellent interpersonal skills

Typing speed of 20+ WPM

Basic proficiency in Microsoft Office

Ability to multitask and self-manage

Structured communicator

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook, PowerPoint)

Windows operating systems

Job description

Join to apply for the Remote Sales Representative role at MCI

Position Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a‑Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e‑commerce, and financial services. Our contact centers are powered by both on‑site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities, and contribute to the success of a globally expanding, industry‑leading organization.

We’re seeking motivated Remote Sales Representatives to support a variety of outbound sales initiatives for a diverse portfolio of well‑known clients. In this role, you’ll engage with existing and potential customers, promote products and services, and drive revenue through consultative selling and relationship building.

You’ll Also Need

• High‑speed internet connection
• Appropriate, quiet work environment
• High language proficiency in English
• Work‑from‑home experience

Key Responsibilities

• Make outbound calls to prospective and existing customers
• Present and promote products and services effectively
• Identify customer needs and recommend suitable solutions
• Meet or exceed sales targets and performance metrics
• Maintain accurate records of customer interactions and sales activity
• Handle objections and resolve customer concerns professionally
• Stay up to date with product knowledge, promotions, and training
• Follow scripts, policies, and procedures while using available resources
• Escalate complex issues when necessary
• Maintain consistent attendance and adhere to scheduling requirements

Candidate Qualifications

• Must be 18 years or older
• High school diploma or equivalent
• Previous call center experience
• Work from home experience
• Strong command of the English language
• Typing speed of 20+ WPM
• High speed internet connection
• Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Familiarity with Windows operating systems
• Skilled in troubleshooting and follow‑up
• Able to multitask and self‑manage effectively
• Excellent interpersonal skills

Compensation and Benefits

At MCI, your hard work deserves recognition and rewards. We offer a competitive hourly rate and a variety of benefits including HMO coverage, dental coverage, meal allowances, performance bonuses, and more.

Employment Details

Full‑time, remote work located in the Philippines; must reside within 80 km of our office.

Employment Type

Full‑time

Seniority Level

Entry level

Job Function

Sales and Business Development

Industries

Outsourcing and Offshoring Consulting

Diversity and Equality

At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.

Physical Requirements

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

Reasonable Accommodation

It is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodation is needed, please contact Human Resources.