Remote CSR Caller (Night Shift) – Zdigitizing LLC – Pakistan 2026

Zdigitizing LLC; Pakistan; À distance; PKR 450 000 - 650 000; Plein temps

Avantages offerts par ce poste

Performance incentives

Growth opportunities

Résumé du poste

Zdigitizing LLC seeks a full-time Remote CSR Caller to handle inbound and outbound calls for US clients from Pakistan. The role operates on a fixed night shift (8 PM–5 AM PKT) and offers performance incentives and growth opportunities.

The position requires 1–2 years of call support experience, strong English communication, and the ability to work independently from a remote setup. Applicants should have a reliable laptop and internet connection.

Qualifications

• 1–2 years of experience in call support (inbound handling)
• Clear, professional English accent suitable for US clients
• Strong listening and conversation-management skills
• Able to multitask, type quickly and accurately, and work independently
• Must have a reliable laptop/desktop, high-speed internet, and be willing to commit to 1–2 years
• Outbound calling experience and exposure to US or international customers is a plus

Responsabilités

• Answer inbound customer calls professionally and efficiently.
• Place outbound calls for follow-ups and service inquiries.
• Communicate with US clients about services, pricing, orders, and concerns.
• Resolve queries and complaints while upholding service standards.
• Maintain accurate call logs, customer records, and follow-up details.
• Coordinate with internal departments to address customer issues.
• Follow company communication guidelines and service policies.

Connaissances

Inbound call handling

Outbound calling

Active listening

English communication

Typing speed

Outils

CRM software

Description du poste

Zdigitizing LLC seeks a full-time Remote CSR Caller for night-shift inbound & outbound calls, serving US clients. Apply now for performance incentives and growth

Zdigitizing LLC, a service-focused company, is hiring a full-time Customer Service Representative to manage inbound and outbound calls from a remote location in Pakistan. The role operates on a fixed night-shift from 8PM to 5AM PKT and involves supporting US-based clients.

Responsibilities

• Answer inbound customer calls professionally and efficiently.
• Place outbound calls for follow-ups and service inquiries.
• Communicate with US clients about services, pricing, orders, and concerns.
• Resolve queries and complaints while upholding service standards.
• Maintain accurate call logs, customer records, and follow-up details.
• Coordinate with internal departments to address customer issues.
• Follow company communication guidelines and service policies.

Who Should Apply

• 1-2 years of experience in call support, especially inbound handling.
• Clear, professional English accent suitable for US clientele.
• Strong listening, comprehension, and conversation-management skills.
• Ability to multitask, type quickly and accurately, and work independently.
• Reliable laptop or desktop, high-speed internet, and willingness to commit to a 1-2 year contract.
• Outbound calling experience and exposure to US or international customers are a plus.