easypaisa is Pakistan’s first digital bank and has advanced Pakistan’s digital finance landscape. Backed by our shareholders, Telenor Group-a leading telecom operator in Asia and the Nordics- and Ant Group-the force behind Alipay, the world’s leading open internet platform, easypaisa deliver secure, convenient financial solutions to millions of Pakistanis.
Position Summary:
The role is responsible for acquiring, onboarding, and scaling large enterprises, mid-market corporate merchants and SME merchants onto easypaisa’s acquiring ecosystem. This includes QR acceptance, POS acquiring, online payment gateways, and value-added financial services. The role focuses on revenue growth, transaction scale, and strategic partnerships, while ensuring seamless onboarding and post-go-live performance.
Duties and Responsibilities:
- Identify, target, and acquire large enterprise, mid-market corporate merchants and SME merchants across priority industries (retail chains, fuel, food & beverage, pharma, healthcare, education, transport, eCommerce, utilities, hospitality and FMCG distributors).
- Build and manage a robust B2B sales pipeline through outbound prospecting, referrals, partnerships, and inbound leads.
- Structure commercial models including MDRs, settlement cycles, incentives, and volume-based pricing.
- Sell the wallet’s full acquiring suite:
- QR-based payments (static & dynamic)
- Pull Based QR
- Soft POS SOlutions
- Online / eCommerce payment solutions
- Understand merchant pain points and design customized payment solutions aligned with merchant scale and operating model.
- Work closely with Product and Tech teams to support custom integrations and enterprise requirements.
- Own monthly and quarterly acquisition targets for:
- Merchant throughput
- Ensure newly onboarded merchants are activated, transacting, and scaling volumes post go-live.
- Monitor merchant performance and proactively drive volume uplift, cross-sell, and upsell.
- Build strong relationships with CXOs, finance heads, operations, and IT teams of corporate merchants.
- Act as the single point of contact for key accounts during onboarding and early lifecycle.
- Coordinate internally with Risk, Compliance, Finance, Operations, and Customer Support to resolve merchant issues swiftly.
- Track market trends, competitor offerings, and pricing benchmarks in corporate acquiring.
- Provide feedback to leadership on product gaps, pricing opportunities, and new use cases.
- Identify strategic partnerships and anchor merchants that can unlock ecosystem-level scale.
- Ensure all corporate merchant onboardings comply with KYC, AML, and regulatory requirements.
- Support Risk and Compliance teams during merchant due diligence and audits.
- Maintain accurate CRM records, contracts, and onboarding documentation
- Ensure continuous training on product knowledge, compliance, sales pitches, and merchant lifecycle management.
- Manage multiple cross-functional initiatives and foster effective communication across internal and external stakeholders.
- Ensure effective communication with internal and external stakeholders on progress, challenges, and initiatives.
- Develop procedures and controls to promote smooth information flow and alignment across teams
- Incumbent shall be responsible to adhere by Easypaisa Bank Behaviors in all aspects of his/her work conduct
Knowledge and Experience
Education:
Bachelor’s Degree in Business, Marketing or Finance. MBA to be preferred
Experience:
- 6 to 8 Years of experience in B2B Sales, Corporate Sales, or Key Account Management
- 2 to 3 years in a leadership role managing large teams and multi-city operations.
- Proven track record in scaling merchant networks and closing enterprise or mid-market deals
- Experience with POS, QR, acceptance hardware, Schemes (Visa/Mastercard/etc), online payment integrations, or merchant financing is a major plus.
- Strong understanding of merchant lifecycle, CLM, onboarding compliance, and throughput optimization.
- Strong understanding of payments, acquiring, QR/POS, and digital wallets
- Contract negotiation and pricing structuring
- CRM and pipeline management
- Financial and commercial acumen
- Proficient in MS Office (MS Word, Excel, PowerPoint) and campaign tools
- Deep understanding of merchant acquiring business