Receptionist (Dental) - Part-Time, Evening Shift

Gaba Dental Complex; Lahore; On-site; PKR 446,400 - 669,600; Full time

Benefits offered by this job

Health Insurance

Medical

Job summary

Gaba Dental Complex in Lahore seeks a friendly Dental Receptionist to be the first contact for patients, managing front-desk operations, scheduling, payments, and record-keeping.

The role requires bilingual English/Urdu communication, strong organizational skills, and the ability to multitask in a professional, patient-focused environment. Health Insurance and Medical benefits are provided.

Qualifications

• Excellent customer service and a welcoming attitude.
• Proficient in English and Urdu for effective communication.
• Strong front-desk and data-entry abilities.
• Ability to manage appointments and basic cash handling.
• Comfort with telephone etiquette and multitasking in a fast-paced environment.

Responsibilities

• Greet patients and manage check-ins and check-outs
• Schedule, confirm, and reschedule appointments
• Answer and route incoming telephone calls with proper telephone etiquette
• Maintain and update patient records and basic data entry
• Handle cash/transactions when applicable
• Provide administrative and front-desk support to clinical staff
• Ensure a clean, organized, and professional reception area
• Communicate with patients in English and Urdu

Skills

Customer Service

Communication Skills (English & Urdu)

Front Desk Management

Appointment Scheduling

Telephone Etiquette

Data Entry

Time Management

Organization Skills

Multitasking

Tools

MS Office

Job description

Job Description

About the role

The Dental Receptionist will be the first point of contact for patients, providing a welcoming professional experience and handling front-desk operations for a dental clinic in Lahore. Key duties include greeting patients, managing appointment scheduling, answering and routing phone calls, maintaining patient records, processing payments when applicable, and providing general administrative support.

Key responsibilities

• Greet patients and manage check-ins and check-outs
• Schedule, confirm, and reschedule appointments
• Answer and route incoming telephone calls with proper telephone etiquette
• Maintain and update patient records and basic data entry
• Handle cash/transactions when applicable
• Provide administrative and front-desk support to clinical staff
• Ensure a clean, organized, and professional reception area
• Communicate with patients in English and Urdu

Job Specification

Must-have skills

• Customer Service
• Communication Skills (English & Urdu)
• Front Desk Management
• Appointment Scheduling
• Telephone Etiquette
• Computer Literacy (MS Office)
• Data Entry
• Time Management
• Organization Skills
• Multitasking

Preferred/Optional

• Cash Handling
• Patient Record Management
• Professionalism and attention to detail

Job Rewards and Benefits

Health Insurance, Medical