Front Desk & Patient Experience Coordinator

Skin Specialist; Lahore; On-site; PKR 279,000 - 446,000; Full time

Job summary

Institute Cosmetique in Lahore is seeking a friendly, professional receptionist to join our team. You will welcome patients, manage appointments, handle calls, and support front desk operations with a customer-focused approach.

Key requirements include 1–2 years in a receptionist role, excellent English communication, proficiency in Microsoft Office and scheduling software, and strong organizational skills. Experience in healthcare or skincare is preferred.

Qualifications

• 1–2 years of experience as Receptionist or Front Desk Executive.
• Excellent English communication and interpersonal skills.
• Proficiency in Microsoft Office and appointment scheduling software.
• Strong organizational and multitasking abilities.
• Experience in the healthcare, skincare, or aesthetic industry will be preferred.

Responsibilities

• Welcome and assist patients and visitors in a professional manner.
• Manage appointments, calls, and front desk operations.
• Respond to customer inquiries via phone, WhatsApp, and email.
• Maintain patient records and update appointment schedules.
• Coordinate with doctors and other departments for smooth operations.
• Ensure the reception area remains clean, organized, and presentable.

Skills

English communication

Interpersonal skills

Organizational skills

Multitasking

Tools

Microsoft Office

Appointment scheduling software

Job description

Institute Cosmetique in Lahore is seeking a friendly, professional receptionist to join our team. You will welcome patients, manage appointments, handle calls, and support front desk operations with a customer-focused approach.

Key requirements include 1–2 years in a receptionist role, excellent English communication, proficiency in Microsoft Office and scheduling software, and strong organizational skills. Experience in healthcare or skincare is preferred.