Dental Technology-Customer Service Representative

Clearpathortho; Lahore; On-site; PKR 1,000,000 - 1,400,000; Full time

Benefits offered by this job

Commission

Job summary

Clearpathortho in Lahore, Pakistan, is seeking a Dental Technologist to join the Customer Support team as a Customer Service Representative. This target-driven role focuses on generating sales, handling inquiries via calls, and building lasting client relationships.

You will drive lead conversions from social media, our website, WhatsApp, and events, address and resolve customer issues, and manage inbound and outbound calls with follow-ups.

Qualifications

• Bachelor's degree in Dental Technology required.
• Strong communication skills required.
• Mid-Senior level experience preferred.

Responsibilities

• Improve lead conversion rate from social media, Website, WhatsApp, and BTL activities.
• Address and resolve customer complaints and issues effectively.
• Manage inbound & outbound calls and follow up to ensure customer satisfaction.

Skills

Good communication skills

Education

Bachelor's degree in Dental Technology

Job description

• Department: Customer Support
• Experience Level: Mid-Senior Level

• Location: Lahore
• Commitment: Full Time

We are looking for a Dental Technologistwho’s excited to bring their clinical know-how into our Customer Support team as a Customer Service Representative.This target-driven role is central to our success, where you will be instrumental in generating sales, adeptly handling customer inquiries via inbound & outbound calls, disseminating vital product information, and fostering lasting client relationships. Your commitment to outstanding customer satisfaction will directly contribute to our growth.

Responsibilities:

• Improve lead conversion rate. (leads from social media pages, Website, WhatsApp, and BTL activities).
• Address and resolve customer complaints and issues effectively.
• Manage inbound & outbound calls.
• Conduct follow-up calls or emails to ensure customer satisfaction.

Requirements:

Good communication skills

Candidates must have a Bachelor's degree in Dental Technology

Market competitive salary & Commission