Product Analyst

Infosys; Hyderabad City Taluka; On-site; PKR 1,800,000 - 2,400,000; Full time

Job summary

Infosys is seeking a Product Analyst for Order to Delivery to work with global product teams and translate business priorities into a digital backlog. The role demands deep knowledge of Order-to-Invoice processes and cross-functional delivery experience.

You will collaborate with Product, IT, and business stakeholders to design solutions, drive adoption of new tools, and ensure successful delivery in a fast-paced environment. Strong communication in English is essential.

Qualifications

• Bachelor's degree in engineering, Information Technology, Business, or related field
• Strong understanding of Order-to-Invoice business processes
• Worked in Global FMCG company

Responsibilities

• Product & Delivery contribution: collaborate with Product Owner to collect, assess, and prioritize needs in Order-to-Delivery backlog
• Support end-to-end delivery lifecycle from demand to rollout and adoption
• Manage and contribute to Order to Delivery projects ensuring on-time delivery within scope and quality

Skills

SAP SD

Agile & Waterfall

Product Analysis

Stakeholder communication

English fluency

Education

Bachelor's degree in engineering/IT/business

Tools

SPRO

ABAP

EDI formats

ERP systems

Job description

Roles and Responsibilities

Product & Delivery contribution

• Collaborate closely with the Product Owner to collect, assess, and prioritize business needs within the Order-to-Delivery product backlog
• Support the end to end delivery lifecycle, from business demand to solution rollout and adoption
• Manage and contribute to Order to Delivery projects (ex. EU e-invoicing program), ensuring the delivery is on time, within scope, and meets high quality standards

Business analysis & requirements

• Translate business needs into well defined functional specifications to support development, integration, and testing activities[SK1.1]
• Actively gather input from business and IT stakeholders to identify opportunities for process optimization and operational efficiency

Stakeholder & change management

• Act as the bridge between Customer Service, Finance, IT teams, and external partners
• Facilitate workshops, design sessions, and training activities to support change management and encourage adoption of new tools and processes
• Ensure alignment on priorities, roadmap, and delivery commitments across stakeholders

Market & innovation awareness

• Proactively monitor market trends, IT solutions, and emerging technologies within the Operations domain
• Contribute insights to help evolve product capabilities and future roadmap decisions
• Act as an ambassador of IT & Data strategy within Business

Additional Responsibilities

• Desired 5-7 years of total experience with
  a. 3-5 years' experience in Product Analysis/Business Analysis roles
  b. At least 5 years' experience in SAP SD[SK3.1]
• Bachelor's degree in engineering, Information Technology, Business, or related field
• Strong understanding of Order-to-Invoice business processes
• Worked in Global FMCG company

Technical Requirements

Must Have

• SAP SD has no secrets for you: at least 5 years of experience[SK2.1], including SPRO customizations, preparation of Functional Design specifications for ABAP development (working with different EDI formats experience is plus)
• You are experienced in working in product-oriented environment
• You have proven track in IT projects discovery & delivery in cross-function project environment (using Agile and Waterfall methodologies)
• You have experience working with Business on new IT solution designs, including technologies research on the market,
• You have strong understanding of Business Operations processes and data
• You are accountable, proactive, able to adapt to change and think out-of-the-box
• You have advanced communication and presentation skills to keep clear and transparent picture in minds of Key Stakeholders
• You are fluent in English (spoken and written)

Job Description

The Product Analyst - Order to Delivery - supports delivering customer-centric, business-relevant solutions that create tangible business value, requiring strong alignment, accountability, and effective cross-functional collaboration. Role requires solid functional knowledge of the Order-to-Invoice process with the ability to gather, structure, design, and implement business requirements within IT solutions. Product Analyst plays a key role in supporting global product teams in translation business priorities into digital product backlog and roadmap and enabling their effective execution.

Skills

Foundational->Development Methodology->Infosys Global Agile methodology->Product owner