Summary of Job Profile:
As a Pre-Sales Engineer - EITM, you will workclosely with the sales team to provide technical expertise and supportthroughout the sales process. Your role involves understanding customer needs,designing network and security solutions, and presenting technical proposals toprospective clients. You will be the technical point of contact for prospectsand will collaborate with internal teams and vendors to ensure that proposedsolutions meet customer requirements
- Collaborate with Sales Team: Work with account managers to understand customer needs and identifynetwork infrastructure and security opportunities.
- Technical Assessments: Conduct deep dives into client environments and requirements to defineoptimal network and security solution architectures.
- Solution Design: Design and configure routing, switching, firewall, load balancing,wireless and VPN solutions using Cisco and Juniper platforms to meet specificclient challenges.
- Presentations and Proposals: Develop compelling technical presentations, bills of material andproposals that showcase the value of the solution.
- Pre-Sales Support: Deliver demos, proofs of concept and lab validations, and addressclient technical inquiries.
- RFP/RFI Support: Prepare technical responses, compliance matrices and architecturedocuments for tenders and bids.
- Market Awareness: Stay current on networking, network security, monitoring and cloudtechnologies, and vendor roadmaps.
- Feedback and Recommendations: Communicatecustomer needs to product managers, vendors and engineering teams to informfuture offerings.
- Handover: Hand over won projects to the delivery team withcomplete design documentation and scope clarity.
Requirements
Knowledge, Skills, Abilities (KSA’s) required tosuccessfully perform the job:
- Networking Fundamentals: Strong practical knowledge of routing and switching, including TCP/IP,IPv4/IPv6, BGP, OSPF, EIGRP, VLANs and STP.
- Vendor Platforms: Proficiency in Cisco or Juniper environments, with certifications suchas CCNA, CCNP, JNCIA, JNCIS or JNCIP.
- Network Security: Working knowledge of firewalls, VPN, IPSec and SSL/TLS, and adherenceto organizational security standards.
- Monitoring and Management: Familiarity with tools such as SolarWinds, Manage Engine and CiscoPrime.
- System Integration: Understanding of system integration methodologies and best practices.
- Communication and Presentation: Excellentcommunication and presentation skills to explain complex technical concepts clearly.
- Analytical and Problem-Solving: Strong analytical and problem-solving skills to address customerchallenges.
- Collaboration: Ability to workindependently and within a team.
- Technical Documentation: Proficient inMicrosoft Office Suite and technical documentation and diagramming tools.
Education, Experience, Licensure, Certification required for the position:
- Bachelor's degree in Engineering, ComputerScience, Information Technology, Information Systems or a relevant field.
- 3-5+ years in a technical pre-sales, solutionsengineering or network engineering role (customer-facing).
- Relevant certification such as CCNA, CCNP,JNCIA, JNCIS or JNCIP.
- Experience conducting product demos,delivering PoCs and supporting sales teams.
- Experience working with enterprise customers and translating businessrequirements into technical designs.
- Prior experience with system integration, product customization orarchitecture design is a strong plus.