Outbound Phone Sales Agent

Dawn Recruiting Agency; Lahore; Remote; PKR 600,000 - 1,000,000; Full time

Job summary

Dawn Recruiting Agency in Pakistan invites an energetic Outbound Phone Sales Agent to join our remote team. You will make high-volume outbound calls, present products, identify needs, and close deals while delivering excellent customer service.

The role requires fluent English, strong communication and negotiation skills, and the ability to work independently from a quiet home office. Prior telesales or call-center experience is preferred.

Qualifications

• Outbound sales experience or telesales experience preferred.
• Fluent English with clear, professional accent.
• Excellent verbal communication and interpersonal skills.
• Strong persuasion, negotiation and closing abilities.
• Able to handle high volume outbound calls daily.
• Self-motivated to work independently in a remote environment.

Responsibilities

• Make a high volume of outbound calls to prospective customers.
• Introduce products and services professionally and confidently.
• Identify customer needs and recommend suitable solutions.
• Build rapport with potential customers and handle objections.
• Close sales and achieve individual targets and KPIs.
• Document interactions and sales activities in the CRM system.
• Follow up with leads and maintain an organized sales pipeline.
• Maintain understanding of products, services, and promotions.
• Collaborate with team to improve sales performance.
• Provide outstanding customer service throughout the sales process.

Skills

Fluent English

Sales techniques

Listening skills

Customer focus

Time management

Work under pressure

Resilience

Tools

CRM software

Job description

Job Description:

Job Description

We are seeking a confident, energetic, and results-driven Outbound Phone Sales Agent to join our team. This is a fully remote position ideal for individuals with excellent communication skills, a persuasive sales approach, and the ability to build strong customer relationships over the phone. The successful candidate will be responsible for making outbound calls, generating sales opportunities, and achieving performance targets while delivering an exceptional customer experience.

Key Responsibilities

• Make a high volume of outbound calls to prospective customers.
• Introduce products and services professionally and confidently.
• Identify customer needs and recommend suitable solutions.
• Build rapport with potential customers and handle objections effectively.
• Close sales and achieve individual sales targets and KPIs.
• Accurately document customer interactions and sales activities in the CRM system.
• Follow up with leads and maintain an organized sales pipeline.
• Maintain a thorough understanding of products, services, and promotions.
• Collaborate with team members and management to improve sales performance.
• Provide outstanding customer service throughout the sales process.

Requirements

Qualifications

• Previous experience in outbound sales, telesales, call center, or inside sales is preferred.
• Fluent English speaking skills are required with a clear, professional, and neutral accent.
• Excellent verbal communication and interpersonal skills.
• Strong persuasion, negotiation, and closing abilities.
• Comfortable making a high volume of outbound calls daily.
• Self-motivated with the ability to work independently in a remote environment.
• Basic computer proficiency and experience using CRM systems is an asset.
• Reliable high-speed internet connection and a quiet, professional home office environment.

Required Skills

• Fluent spoken and written English.
• Strong sales and closing techniques.
• Excellent listening and communication skills.
• Customer-focused mindset.
• Time management and organizational skills.
• Ability to work under pressure and meet sales goals.
• Positive attitude and resilience.