Operations & Programs Manager: Strategy & Governance

Mashreq; Karachi Division; On-site; PKR 1,500,000 - 2,500,000; Full time

Job summary

Mashreq Global Network Pakistan Central Management Office is seeking a results-driven Program Manager to drive the strategic program agenda, ensure effective governance across initiatives, and embed cross-functional collaboration focused on program outcomes and employee engagement initiatives.

You will lead stakeholders, coordinate with senior management, and oversee reporting, dashboards, and risk reviews to support the MGN Pakistan roadmap and regulatory compliance.

Qualifications

• University degree in Business Administration, Operations, project management or similar.
• 5–8 years total experience, with at least 5 years in program/project management or governance in financial services or regulated environments.
• Knowledge of project management, documentation standards, and project lifecycle is an advantage.
• Strong skills in Microsoft Excel, Word and PowerPoint and in interpersonal communication.

Responsibilities

• Lead internal and external resources to manage programs and achieve goals.
• Organize projects in line with MBOs and the Book of Work for MGN Pakistan.
• Produce accurate, timely project status reporting and governance dashboards.
• Maintain central project documentation, KPIs/SLAs, and governance action tracking.
• Support Head of MGN Pakistan to translate goals into actionable programs and outcomes.
• Provide executive support including calendars, travel, and day-to-day priorities.

Skills

Project management

Governance

Stakeholder management

Communication

Education

Bachelor's degree in Business Administration or related field

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Mashreq Global Network Pakistan Central Management Office is seeking a results-driven Program Manager to drive the strategic program agenda, ensure effective governance across initiatives, and embed cross-functional collaboration focused on program outcomes and employee engagement initiatives.

You will lead stakeholders, coordinate with senior management, and oversee reporting, dashboards, and risk reviews to support the MGN Pakistan roadmap and regulatory compliance.