Operations Coordinator

Nokhba.AI; Lahore; On-site; PKR 600,000 - 900,000; Full time

Job summary

Nokhba.AI in Lahore is seeking an organized Operations Coordinator to support daily operations across teams, maintain accurate documentation, and ensure internal processes are completed efficiently and on time.

You will coordinate workflows, track tasks and deadlines, assist with recruitment, customer support, and onboarding, and help implement process improvements and automation. Proficiency with Google Workspace, MS Office, and CRM/SaaS tools is advantageous.

Qualifications

• 1–3 years of experience in operations, coordination, administration, project coordination, or a related field.
• Strong organizational, time-management, prioritization, and follow-up skills.
• Excellent written and verbal communication with strong interpersonal abilities.
• Ability to manage multiple tasks independently and collaboratively while maintaining attention to detail.
• Practical problem-solving skills and the ability to coordinate effectively across teams.
• Proficiency in Google Workspace, Microsoft Office, spreadsheets, and collaboration tools.
• Familiarity with CRM, HR, project management, or SaaS platforms is advantageous.
• Experience in HR technology, SaaS, recruitment, or technology companies is a plus.

Responsibilities

• Coordinate daily operational activities and internal workflows across teams.
• Track tasks, deadlines, follow-ups, meetings, schedules, and action items.
• Maintain operational records, reports, documentation, and standard operating procedures.
• Communicate with internal teams to resolve operational issues and support cross-team coordination.
• Assist with recruitment, customer support, sales, administrative operations, onboarding, and special projects as required.
• Monitor processes, identify improvement opportunities, and support process automation and technology adoption.
• Coordinate with vendors, partners, and service providers when needed.
• Prepare regular operational reports and performance updates while keeping information organized and accessible.

Skills

Organizational skills

Time management

Communication skills

multitasking

Problem solving

Google Workspace

Microsoft Office

CRM familiarity

SaaS familiarity

Documentation

Tools

CRM

Project management tools

HR software

SaaS platforms

Job description

Job Description

Nokhba.AI is an AI-powered HR technology company helping businesses improve recruitment through modern SaaS solutions. We are seeking an organized and proactive Operations Coordinator to support daily operations in Lahore. This role coordinates activities across teams, maintains accurate documentation, and helps ensure internal processes are completed efficiently and on time.

Key responsibilities

• Coordinate daily operational activities and internal workflows across teams.
• Track tasks, deadlines, follow-ups, meetings, schedules, and action items.
• Maintain operational records, reports, documentation, and standard operating procedures.
• Communicate with internal teams to resolve operational issues and support cross-team coordination.
• Assist with recruitment, customer support, sales, administrative operations, onboarding, and special projects as required.
• Monitor processes, identify improvement opportunities, and support process automation and technology adoption.
• Coordinate with vendors, partners, and service providers when needed.
• Prepare regular operational reports and performance updates while keeping information organized and accessible.

Job Specification

• 1–3 years of experience in operations, coordination, administration, project coordination, or a related field.
• Strong organizational, time-management, prioritization, and follow-up skills.
• Excellent written and verbal communication with strong interpersonal abilities.
• Ability to manage multiple tasks independently and collaboratively while maintaining attention to detail.
• Practical problem-solving skills and the ability to coordinate effectively across teams.
• Proficiency in Google Workspace, Microsoft Office, spreadsheets, and collaboration tools.
• Familiarity with CRM, HR, project management, or SaaS platforms is advantageous.
• Experience in HR technology, SaaS, recruitment, or technology companies is a plus.