Night-Shift HR Manager — BPO Talent & Ops Lead

Prime BPO 2; Saddar; On-site; PKR 1,116,000 - 1,674,000; Full time

Benefits offered by this job

Competitive salary

Professional work environment

Career growth opportunities

Job summary

PRIME BPO 2 is seeking an experienced HR Manager to oversee HR operations, recruitment, employee relations, and payroll coordination in a fast-paced BPO environment. The role requires a Bachelor's or Master's in HRM or related field, 4–6 years of HR experience, and prior HR management or supervisory experience; BPO/call center experience is preferred.

You will lead end-to-end recruitment, attendance and payroll, develop HR policies, manage employee relations, ensure labor-law compliance, and

Qualifications

• Bachelor's or Master's degree in HRM, Business Administration, or related field.
• 4–6 years of relevant HR experience.
• Previous HR management or supervisory experience.
• BPO / Call Center industry experience preferred.
• Strong leadership, communication, and problem-solving skills.
• Good knowledge of HR operations and recruitment processes.

Responsibilities

• Manage end-to-end recruitment, onboarding, and talent acquisition.
• Oversee daily HR operations, attendance, and payroll coordination.
• Develop and implement HR policies and procedures.
• Manage employee relations, performance, and retention.
• Ensure compliance with applicable labor laws and company policies.
• Collaborate with management to improve workforce efficiency.

Skills

Leadership

Communication

Problem-solving

Education

Bachelor's or Master's in HRM/Business Admin

Job description

PRIME BPO 2 is seeking an experienced HR Manager to oversee HR operations, recruitment, employee relations, and payroll coordination in a fast-paced BPO environment. The role requires a Bachelor's or Master's in HRM or related field, 4–6 years of HR experience, and prior HR management or supervisory experience; BPO/call center experience is preferred.

You will lead end-to-end recruitment, attendance and payroll, develop HR policies, manage employee relations, ensure labor-law compliance, and