Night Shift Concierge: Luxury Limousine Customer Specialist

Recruit AI; Lahore; On-site; PKR 335,000 - 670,000; Full time

Job summary

Limo Stack in Lahore is seeking a dedicated Customer Service Representative to support US-based luxury limousine and chauffeur clients during the night shift. You will handle inquiries, process bookings, provide accurate quotes, and maintain a high standard of professional communication to ensure a seamless experience.

Prior experience in customer service or call centers and fluency in English with a neutral accent are essential.

Qualifications

• Prior experience in customer service or call centers.
• Fluency in English with a neutral accent.

Responsibilities

• Respond to inbound calls, emails, and chat inquiries from US customers.
• Process and manage bookings, providing accurate quotes.
• Address changes and complaints with calm, professional service.
• Coordinate ride scheduling with dispatch and drivers.
• Maintain customer and booking records in the CRM.
• Follow up to ensure customer satisfaction.

Skills

Customer service

English fluency (neutral accent)

Tools

CRM software

Job description

Limo Stack in Lahore is seeking a dedicated Customer Service Representative to support US-based luxury limousine and chauffeur clients during the night shift. You will handle inquiries, process bookings, provide accurate quotes, and maintain a high standard of professional communication to ensure a seamless experience.

Prior experience in customer service or call centers and fluency in English with a neutral accent are essential.