Network Engineer — ITSM & NMS Specialist

Arwen Tech (Pvt) Ltd.; Karachi Division; On-site; PKR 900,000 - 1,400,000; Full time

Benefits offered by this job

Excellent Salary

Fuel Allowance

Medical Insurance

Annual Leaves

Provident Fund

EOBI

Annual Bonus

Job summary

Arwen Tech (Pvt) Ltd. is seeking a Network Engineer ITSM to support deployment, configuration, and troubleshooting of network and IT service management tools across Pakistan.

You will manage ITSM/NMS cases, assist in network design and optimization, and collaborate with teams to ensure efficient, secure network operations and high customer satisfaction. The role requires hands-on work with SolarWinds, ManageEngine, HaloITSM, and Quest, along with strong documentation and cross-team

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field.
• 1–2 years of experience in System Administration, NMS and ITSM tools.
• Hands-on exposure to real-world IT systems and technologies.

Responsibilities

• Actively participate in deployments across Pakistan.
• Open and handle ITSM/NMS cases.
• Work with enterprise architecture to implement NMS tools and ITSM deployments.

Skills

Technical troubleshooting

ITSM/NMS configuration

Documentation

Communication

Time management

Education

Bachelor’s degree in CS/IT/CE

Tools

SolarWinds

ManageEngine

HaloITSM

Quest

Job description

Arwen Tech (Pvt) Ltd. is seeking a Network Engineer ITSM to support deployment, configuration, and troubleshooting of network and IT service management tools across Pakistan.

You will manage ITSM/NMS cases, assist in network design and optimization, and collaborate with teams to ensure efficient, secure network operations and high customer satisfaction. The role requires hands-on work with SolarWinds, ManageEngine, HaloITSM, and Quest, along with strong documentation and cross-team