National Accounts & GMNC Executive — Global Growth

DHL; Karachi Division; Presencial; Confidential; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Career development

International environment

Top local & multinational customers

Leadership development

Benefits program

Descripción de la vacante

DHL Express Pakistan is seeking an senior commercial leader to own National Accounts and GMNC strategy. You will drive revenue growth, retention and profitability while engaging senior executives across top customers.

Lead cross-functional teams, negotiate strategic contracts, and expand DHL presence in key sectors. This role requires strong leadership, stakeholder management and an ability to operate in a matrix environment.

Formación

• Bachelor's degree required; MBA or equivalent postgraduate qualification preferred.
• 10-15 years of commercial leadership experience in B2B such as logistics, supply chain, transportation, technology, FMCG, manufacturing or other complex solution-selling industries.
• Proven track record of managing strategic customer portfolios and delivering revenue growth and profitability improvement.
• Demonstrated experience leading large commercial, corporate sales, national account or key account management teams.
• Strong executive presence to engage, influence and negotiate with CEOs, board members and senior leaders.
• Proven success managing large local conglomerates and multinational customer relationships.
• Strong commercial acumen in strategic planning, contract negotiations, retention and profitability management.
• Excellent leadership, communication, and stakeholder management skills.
• Experience operating within matrix and cross-functional environments.

Responsabilidades

• Lead the overall National Accounts and GMNC commercial strategy for DHL Express Pakistan, delivering revenue growth, retention, profitability and market share expansion.
• Own growth, retention and profitability of National Accounts and GMNC portfolio, driving revenue, shipments and gross profit.
• Develop and execute strategic account plans aligned with regional and global priorities.
• Build and maintain relationships with CEOs and senior decision-makers in key customers.
• Lead executive customer engagements, business reviews and strategic planning to strengthen loyalty.
• Lead major negotiations, renewals and pricing discussions safeguarding relationships.
• Develop industry-focused growth strategies to expand DHL presence in key sectors.
• Governance of Global Multinational Customers at country level with regional/global alignment.
• Provide leadership and coaching to National Accounts and GMNC team to promote a high-performance culture.
• Drive retention and service recovery initiatives for strategic customers.
• Collaborate with Operations, Pricing, Finance, IT/Digital and stakeholders to deliver customer-centric solutions.
• Establish governance through forecasting, pipeline reviews and portfolio monitoring.
• Represent DHL Express at executive engagements, industry forums and events.

Conocimientos

Strategic leadership

Executive engagement

Contract negotiations

Customer relationship management

B2B sales

Cross-functional collaboration

Stakeholder management

Communication

Educación

Bachelor's degree

MBA preferred

Descripción del empleo

DHL Express Pakistan is seeking an senior commercial leader to own National Accounts and GMNC strategy. You will drive revenue growth, retention and profitability while engaging senior executives across top customers.

Lead cross-functional teams, negotiate strategic contracts, and expand DHL presence in key sectors. This role requires strong leadership, stakeholder management and an ability to operate in a matrix environment.