National Accounts Director — Global Logistics Growth Leader

DHL Group; Karachi Division; On-site; PKR 6,000,000 - 12,000,000; Full time

Benefits offered by this job

Career development

International exposure

Professional growth opportunities

Competitive benefits

Multinational client exposure

Job summary

DHL Express Pakistan is seeking a senior commercial leader to own the National Accounts and GMNC portfolio, drive revenue growth and profitability, and build strong executive-level partnerships with CEOs and senior Supply Chain leaders.

You will develop strategic account plans, oversee key negotiations and align with regional/global priorities while leading a high-performance National Accounts team in a dynamic, matrix organization environment.

Qualifications

• Experience leading national accounts and multinational customers in a B2B setting.
• Track record of revenue growth, profitability improvement and market share expansion.
• Ability to engage with CEOs, board members and senior leaders across functions.
• Experience working in matrix organizations and cross-functional teams.

Responsibilities

• Lead the National Accounts and GMNC commercial strategy to drive revenue growth, retention, profitability and market share.
• Own growth, retention and profitability of national accounts, driving revenue, shipments and gross margin.
• Develop strategic account plans aligned with country, regional and global priorities.
• Build trusted relationships with senior decision-makers and position DHL as a strategic logistics partner.
• Lead executive customer engagements, business reviews and strategic planning to strengthen loyalty.
• Oversee major negotiations, renewals and pricing to protect relationships while ensuring sustainable outcomes.
• Create industry-focused growth strategies and expand DHL's presence in key sectors.
• Govern governance of Global Multinational Customers and align local execution with regional/global plans.
• Provide leadership and coaching to the national accounts team to foster a high-performance, customer-centric culture.
• Drive retention, sponsorship and service recovery initiatives for strategic customers to ensure differentiated service.
• Collaborate with Operations, Pricing, Finance, IT and regional teams to deliver innovative customer-focused solutions.
• Establish forecasting, pipeline reviews and risk management for portfolio performance.
• Represent DHL at executive engagements, industry forums and commercial events.

Skills

Strategic account management

Executive stakeholder management

Negotiation & contracting

Leadership & mentoring

Education

Bachelor's degree

MBA or equivalent

Job description

DHL Express Pakistan is seeking a senior commercial leader to own the National Accounts and GMNC portfolio, drive revenue growth and profitability, and build strong executive-level partnerships with CEOs and senior Supply Chain leaders.

You will develop strategic account plans, oversee key negotiations and align with regional/global priorities while leading a high-performance National Accounts team in a dynamic, matrix organization environment.