Multi-Store General Manager: Growth, P&L & Ops

Hopeghospital; Lahore; On-site; PKR 1,800,000 - 2,400,000; Full time

Job summary

Baskin Robbins Pakistan seeks an experienced operations leader to oversee multi-store performance, profitability, and expansion across the country. You will drive strategy, manage P&L, ensure food safety, and lead cross-functional teams to elevate customer experience and growth outcomes.

Responsibilities include optimizing costs, coaching leadership, coordinating store openings, and ensuring compliance with quality standards.

Qualifications

• Experience leading multi-store operations across a large region.
• Strong ability to manage P&L and profitability targets.
• Proven track record in strategic planning and execution.
• Demonstrated leadership and coaching across teams.
• Analytical mindset with commercial acumen and stakeholder management.

Responsibilities

• Lead overall operations and business strategy for multi-store footprint.
• Manage P&L and profitability targets to drive growth.
• Improve multi-store performance and coordinate store openings.
• Drive expansion and ensure food safety, quality, and compliance.
• Lead training and leadership development across teams.
• Optimize costs and operational efficiency through data-driven decisions.
• Coordinate cross-functional business initiatives to achieve strategic goals.

Skills

Multi-unit ops management

P&L management

Strategic planning

Team leadership

Commercial analytics

Stakeholder communication

Job description

Baskin Robbins Pakistan seeks an experienced operations leader to oversee multi-store performance, profitability, and expansion across the country. You will drive strategy, manage P&L, ensure food safety, and lead cross-functional teams to elevate customer experience and growth outcomes.

Responsibilities include optimizing costs, coaching leadership, coordinating store openings, and ensuring compliance with quality standards.