Dept. Manager – Store Ops & Merchandising Lead

METRO France; Punjab; On-site; PKR 600,000 - 1,000,000; Full time

Job summary

METRO Pakistan (Pvt) Limited is expanding its wholesale operations in Pakistan. The role reports to the Customer Experience Manager and leads Store Associates in merchandising, stock control, and cleanliness while ensuring adherence to SOPs and guidelines.

The incumbent will support the Floor Manager in hitting departmental targets and maintaining high standards. During night preparation and opening readiness, you will ensure planogram compliance and proper product displays.

Qualifications

• Graduation with 3 years of relevant experience

Responsibilities

• Report to the Customer Experience Manager (CEM) and assist with stock ordering and maintaining optimum stock levels in the department.
• Lead Store Associates in mass merchandising, shelf management, stock management, and departmental cleanliness.
• Drive productivity improvement and enhance operational efficiency.
• Assist the Floor Manager (FM) in achieving departmental sales targets.
• Ensure overnight department preparation in accordance with Dark Store Operations (DSO) protocols and readiness before store opening.
• Ensure product presentation according to the Planogram.
• Ensure secondary displays comply with BMPL guidelines.
• Ensure all departmental activities comply with SOPs, company policies, and applicable protocols.
• Maintain punctuality, discipline, and professional attire in accordance with uniform guidelines.
• Conduct QA checks according to defined protocols and checklists to maintain quality standards.
• Monitor product expiry dates during and after stock deliveries and ensure FIFO (First In, First Out) practices.

Job description

METRO Pakistan (Pvt) Limited is expanding its wholesale operations in Pakistan. The role reports to the Customer Experience Manager and leads Store Associates in merchandising, stock control, and cleanliness while ensuring adherence to SOPs and guidelines.

The incumbent will support the Floor Manager in hitting departmental targets and maintaining high standards. During night preparation and opening readiness, you will ensure planogram compliance and proper product displays.