MHPSS & Wellbeing Support Assistant

Pakistan Centre for Philanthropy; Swabi; On-site; PKR 670,000 - 1,004,000; Full time

Job summary

Relief International in Pakistan seeks a Wellbeing Mental Health and Psychosocial Support (MHPSS) Assistant to support center-based services and approved community activities. The role focuses on welcoming, confidential service navigation and practical psychosocial support under supervision.

Responsibilities include adherence to safeguarding, consent procedures, and safe referrals. Applicants should have a bachelor’s degree in a relevant field, 2+ years’ experience, and completion of PFA

Qualifications

• Bachelor’s degree in Psychology, Social Work, Sociology, Public Health or a relevant social or health discipline.
• At least two years of relevant community, psychosocial, health or protection programme experience.
• Ability to complete approved PFA and safeguarding training and demonstrate the practical competencies required before providing support.
• Clear communication in Pashto, Urdu and a language commonly used in the assigned district; basic English reading and reporting ability.
• Accurate record keeping, basic computer skills, sound confidentiality practices and willingness to undertake approved district travel.
• Experience supporting wellbeing centers, community groups, adolescents, caregivers or persons with disabilities.
• Prior PFA training, familiarity with referral procedures and experience using approved digital attendance or service-tracking tools.

Responsibilities

• Welcome participants respectfully, explain available services and feedback channels, and support appointments and orderly reception.
• Support accessible participation for women and girls, persons with specific needs, female-headed households and people experiencing psychosocial distress; notify the Officer about barriers requiring reasonable adjustments.
• Explain voluntary participation and confidentiality in understandable language; support consent procedures and child assent and caregiver consent where required by approved procedures.
• Prepare private and appropriate spaces, accessible materials and basic activity supplies; identify environmental, accessibility or safeguarding concerns before sessions begin.
• Provide PFA and basic practical support only after approved training and within demonstrated competence, using respectful listening, clear information and connection to qualified support.
• Assist the Officer with structured group, caregiver, adolescent and community wellbeing activities; follow agreed session plans and avoid requiring participants to recount traumatic experiences.
• Support approved outreach and inclusive home-based visits with the responsible Officer, agreed consent and safety arrangements, maintaining professional boundaries and culturally appropriate conduct.
• Do not diagnose, provide independent counselling, prescribe or advise on medicines, administer clinical outcome tools independently, or make treatment, discharge or clinical closure decisions.
• Help participants understand appointment arrangements and consent-based referrals approved by qualified staff; communicate practical details and available accessibility support without promising services outside RI control.
• Recognize warning signs addressed in training and promptly notify the Officer or designated clinical focal point of severe distress, immediate safety concerns or a need for urgent assessment.
• Follow the approved escalation pathway and the qualified provider’s direction in urgent situations; use emergency contacts and practical safety arrangements without attempting to manage clinical crises alone.

Skills

PFA training

Clear communication

Travel readiness

Education

Bachelor’s degree in Psychology, Social Work, Sociology, Public Health or a relevant social or health discipline

Job description

Relief International in Pakistan seeks a Wellbeing Mental Health and Psychosocial Support (MHPSS) Assistant to support center-based services and approved community activities. The role focuses on welcoming, confidential service navigation and practical psychosocial support under supervision.

Responsibilities include adherence to safeguarding, consent procedures, and safe referrals. Applicants should have a bachelor’s degree in a relevant field, 2+ years’ experience, and completion of PFA