Manager, Account Management

Mastercard Inc.; Karachi Division; On-site; PKR 1,500,000 - 2,700,000; Full time

Job summary

Mastercard Pakistan is seeking an Account Manager to support our business development with Banking, FinTech & Telco ecosystem partners, building deep relationships and identifying opportunities to drive solutions in payments and e-commerce.

The ideal candidate has strong payments experience, customer-facing excellence, and an entrepreneurial mindset, with ability to deliver end-to-end outcomes and grow revenue with partners.

Qualifications

• Well-versed in Pakistan’s banking, payments and digital financial services ecosystem.
• Experience in payments business (cards, e-commerce, acceptance, etc.).
• Ability to engage with senior/leadership levels, act as a trusted advisor and develop relationships end-to-end.

Responsibilities

• Identify business growth opportunities with banking, FinTech and telco partners; translate initiatives into actionable outcomes.
• Expand Mastercard product portfolio and solutions; drive revenue.
• Serve as primary Mastercard contact, delivering high level customer experience to partners.

Skills

Relationship management

Payments knowledge

Analytical skills

Strategic thinking

Education

Bachelor's degree in a relevant field

Tools

CRM systems

Job description

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title & Summary Manager, Account Management

We are looking for an Account Manager for Mastercard in Pakistan to support our business development strategy with Banking, FinTech & Telco ecosystem partners, through establishing and developing deep relationships, identifying opportunities and consistently innovating and problem‑solving. The ideal candidate is passionate about payments, possesses expertise in card product management, acceptance, digital payments, and e‑commerce, and will be energized to accelerate Mastercard’s partnership with clients within the payments ecosystem. They will have a focus on delivering Pakistan’s business objective, a great client experience, being highly motivated, intellectually curious, analytical, and possessing an entrepreneurial mindset.

Role

In this customer facing position, you will:

• Work with banking, FinTech and telco partners to identify business growth opportunities, solve problems, and deliver solutions.
• Expand your business portfolio with various Mastercard products and solutions.
• Take responsibility for driving revenue.
• Work with wider Mastercard teams and your customer, translating initiatives into actionable outcomes.
• As the primary contact for Mastercard, provide an exemplary high level of customer experience for partners.

All About You

The ideal candidate for this position should:

• Be well-versed in Pakistan’s banking, payments and digital financial services ecosystem
• Experienced in payments business, i.e. cards, e‑commerce, acceptance, etc
• Have a knack for relationship management, provide work‑class customer experience to our partners and articulate solutions in a clear manner. Be able to effectively engage with senior/leadership levels, act as a trust advisor and develop relationships * Own the outcome, be solution driven and see things end to end
• Have financial and analytical acumen, understanding key drivers for growth.
• Collaborative and team mindset, working with both partners and own teams.

Corporate Security Responsibility

Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach,
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach,
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.