Manager Account Management

Mastercard; Karachi Division; On-site; PKR 1,800,000 - 3,200,000; Full time

Job summary

Mastercard in Pakistan is seeking an Account Manager to support business development with Banking, FinTech & Telco partners, building deep relationships and identifying opportunities. The role focuses on payments, card products, acceptance, digital payments and e-commerce, delivering strong client experience and driving revenue in the Pakistani market.

The ideal candidate will be well-versed in Pakistan’s banking and digital payments ecosystem, capable of engaging senior stakeholders, owning

Qualifications

• Strong understanding of Pakistan’s banking, payments and digital financial services ecosystem.
• Experience in payments business (cards, e-commerce, acceptance, etc).
• Ability to engage with senior leadership and act as a trusted advisor.

Responsibilities

• Identify growth opportunities with banking, FinTech and telco partners.
• Expand Mastercard product portfolio and drive revenue.
• Serve as primary Mastercard contact, delivering high levels of customer experience.
• Collaborate with internal teams to translate initiatives into outcomes.

Skills

Relationship management

Analytical thinking

Payment ecosystem knowledge

Collaboration

Job description

Job Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Account ManagementWe are looking for an Account Manager for Mastercard in Pakistan to support our business development strategy with Banking, FinTech & Telco ecosystem partners, through establishing and developing deep relationships, identifying opportunities and consistently innovating and problem-solving. The ideal candidate is passionate about payments, possesses expertise in card product management, acceptance, digital payments, and e-commerce, and will be energized to accelerate Mastercard’s partnership with clients within the payments ecosystem. They will have a focus on delivering Pakistan’s business objective, a great client experience, being highly motivated, intellectually curious, analytical, and possessing an entrepreneurial mindset

Role

• Work with banking, FinTech and telco partners to identify business growth opportunities, solve problems, and deliver solutions.
• Expand your business portfolio with various Mastercard products and solutions.
• Take responsibility for driving revenue.
• Work with wider Mastercard teams and your customer, translating initiatives into actionable outcomes.
• As the primary contact for Mastercard, provide an exemplary high level of customer experience for partners.

All About You

• Be well-versed in Pakistan’s banking, payments and digital financial services ecosystem
• Experienced in payments business, i.e. cards, e-commerce, acceptance, etc
• Have a knack for relationship management, provide work-class customer experience to our partners and articulate solutions in a clear manner. Be able to effectively engage with senior/leadership levels, act as a trust advisor and develop relationships
• Own the outcome, be solution driven and see things end to end
• Have financial and analytical acumen, understanding key drivers for growth.
• Collaborative and team mindset, working with both partners and own teams.

Corporate Security Responsibility

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.