Luxury Concierge Associate - Guest Services & Reservations

JobCenter; Karachi Division; On-site; PKR 3,406,000 - 4,335,000; Full time

Benefits offered by this job

Accommodation on site

Visa sponsorship

Growth opportunities

Job summary

JobCenter in Karachi, Pakistan, is seeking a highly motivated Concierge Assistant for our five-star hotel. You will greet guests on arrival, assist with check-in and check-out, and provide information on local attractions, restaurants and events to create memorable experiences.

You will also arrange reservations and assist with special requests to ensure guest satisfaction. The ideal candidate holds a high school diploma or equivalent, preferably with hospitality training, and has at least one

Qualifications

• Excellent communication and guest service skills.
• Fluency in English; additional languages are a plus.

Responsibilities

• Greet guests on arrival and assist with check-in and check-out procedures.
• Provide information and recommendations on local attractions, restaurants and events.
• Make reservations for restaurants, transportation, and activities.
• Arrange for special requests such as flowers or spa appointments.
• Handle guest complaints or concerns professionally.
• Maintain the cleanliness and organization of the concierge desk area.
• Record guest preferences to personalise their stay.

Skills

English fluency

Education

High school diploma

Hospitality degree preferred

Job description

JobCenter in Karachi, Pakistan, is seeking a highly motivated Concierge Assistant for our five-star hotel. You will greet guests on arrival, assist with check-in and check-out, and provide information on local attractions, restaurants and events to create memorable experiences.

You will also arrange reservations and assist with special requests to ensure guest satisfaction. The ideal candidate holds a high school diploma or equivalent, preferably with hospitality training, and has at least one