Entry Level Concierge - Faisalabad, Pakistan

PulsePoint; Punjab; Presencial; PKR 3.408.000 - 4.647.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Accommodation provided

Free visa and ticket

Descripción de la vacante

PulsePoint, a luxury hotel in Faisalabad, Pakistan, seeks an enthusiastic Entry Level Concierge to assist guests with requests and inquiries during their stay. You will greet arrivals, provide local information, and help with reservations, spa appointments, and room upgrades.

No prior hospitality experience is required. Strong English and Urdu communication, friendly demeanor, and the ability to learn new software are essential. Flexible hours including weekends and holidays are expected.

Formación

• No prior experience in the hospitality industry is required.
• Excellent communication skills in English and Urdu; knowledge of other languages is a plus.
• Strong customer service skills with a friendly and approachable demeanor.
• Basic computer skills and ability to learn new software quickly.
• Ability to work flexible hours including weekends and holidays.

Responsabilidades

• Greet guests upon arrival and assist with check-in process.
• Provide information about hotel amenities, local attractions, and transportation options.
• Make reservations for guests at restaurants, theaters, or other venues.
• Arrange for special services such as spa appointments or room upgrades.
• Handle guest complaints and ensure timely resolution.
• Maintain a neat and organized concierge desk area.

Conocimientos

Customer service

English

Urdu

Communication

Flexible hours

Herramientas

Basic computer skills

Descripción del empleo

We are a luxury hotel located in the bustling city of Faisalabad Pakistan We are currently seeking an enthusiastic and customer-oriented individual to join our team as an Entry Level Concierge As a concierge you will be responsible for providing exceptional service to our guests by assisting them with any requests or inquiries they may have during their stay

Key Responsibilities

• Greet guests upon arrival and assist with check-in process
• Provide information about hotel amenities local attractions and transportation options
• Make reservations for guests at restaurants theaters or other venues
• Arrange for special services such as spa appointments or room upgrades
• Handle guest complaints and ensure timely resolution
• Maintain a neat and organized concierge desk area

Requirements

• No prior experience in the hospitality industry is required
• Excellent communication skills in English and Urdu knowledge of other languages is a plus
• Strong customer service skills with a friendly and approachable demeanor
• Basic computer skills and ability to learn new software quickly
• Ability to work flexible hours including weekends and holidays

Benefits

• Competitive salary of 1300$ per month
• Accommodation provided
• Free visa and ticket
• Opportunity for growth within the company