Concierge Assistant

UrbanForm Developments; Punjab; On-site; PKR 2,818,000 - 3,375,000; Full time

Benefits offered by this job

Accommodation provided

Job summary

UrbanForm Developments seeks a motivated Concierge Assistant in Faisalabad to deliver exceptional hospitality services. You will greet guests, assist with check-in, provide information on facilities and local attractions, and coordinate guest requests with other departments.

This entry-level role suits freshers with strong English communication and a willingness to learn. The position includes accommodation and a competitive monthly salary.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service is preferred.
• Excellent English communication; additional languages are a plus.
• Ability to work flexible hours including nights, weekends, and holidays.
• Proficiency with computer systems and reservations applications is beneficial.

Responsibilities

• Greet guests on arrival and assist with check-in procedures.
• Provide information about facilities, services and local attractions.
• Arrange transportation, reservations and other guest requests.
• Handle guest concerns professionally and promptly.
• Maintain a clean and organized lobby and assist with luggage storage and delivery.
• Coordinate with other departments to ensure smooth operations.

Skills

English communication

Customer service

Computer skills

Reservation systems

Flexible hours

Education

High school diploma

Tools

Reservation systems software

Job description

We are hiring a motivated and customer-oriented Concierge Assistant to join our team in Faisalabad. As a Concierge Assistant you will be responsible for providing exceptional service and assistance to our guests. This is an entry-level position suitable for freshers who are passionate about the hospitality industry.

Responsibilities

• Greet guests upon arrival and assist with check-in procedures
• Provide information about hotel facilities services and local attractions
• Arrange transportation reservations and other requests for guests
• Handle guest complaints or concerns in a professional and efficient manner
• Maintain a clean and organized lobby area
• Assist with luggage storage and delivery
• Coordinate with other departments to ensure smooth operations

Requirements

• High school diploma or equivalent education required
• Previous customer service experience preferred
• Excellent communication skills in English additional languages are a plus
• Ability to work flexible hours including nights weekends and holidays
• Good computer skills and knowledge of reservation systems is an asset

We offer a competitive salary of $1000 per month with accommodation provided. If you have a friendly personality strong problem-solving skills and a willingness to learn we encourage you to apply for this exciting opportunity in the hospitality industry.