Entry-Level Luxury Concierge – Growth & Perks

PulsePoint; Punjab; On-site; PKR 3,408,000 - 4,647,000; Full time

Benefits offered by this job

Accommodation provided

Free visa and ticket

Job summary

PulsePoint, a luxury hotel in Faisalabad, Pakistan, seeks an enthusiastic Entry Level Concierge to assist guests with requests and inquiries during their stay. You will greet arrivals, provide local information, and help with reservations, spa appointments, and room upgrades.

No prior hospitality experience is required. Strong English and Urdu communication, friendly demeanor, and the ability to learn new software are essential. Flexible hours including weekends and holidays are expected.

Qualifications

• No prior experience in the hospitality industry is required.
• Excellent communication skills in English and Urdu; knowledge of other languages is a plus.
• Strong customer service skills with a friendly and approachable demeanor.
• Basic computer skills and ability to learn new software quickly.
• Ability to work flexible hours including weekends and holidays.

Responsibilities

• Greet guests upon arrival and assist with check-in process.
• Provide information about hotel amenities, local attractions, and transportation options.
• Make reservations for guests at restaurants, theaters, or other venues.
• Arrange for special services such as spa appointments or room upgrades.
• Handle guest complaints and ensure timely resolution.
• Maintain a neat and organized concierge desk area.

Skills

Customer service

English

Urdu

Communication

Flexible hours

Tools

Basic computer skills

Job description

PulsePoint, a luxury hotel in Faisalabad, Pakistan, seeks an enthusiastic Entry Level Concierge to assist guests with requests and inquiries during their stay. You will greet arrivals, provide local information, and help with reservations, spa appointments, and room upgrades.

No prior hospitality experience is required. Strong English and Urdu communication, friendly demeanor, and the ability to learn new software are essential. Flexible hours including weekends and holidays are expected.