Lahore Appointment Setting Specialist — Lead Gen & CRM

BD Marketing Solutions PVT LTD.; Lahore; On-site; PKR 1,116,000 - 1,674,000; Full time

Job summary

BD Marketing Solutions Pvt. Ltd. in Lahore is hiring a Business Development Executive – Appointment Setting for a full-time, on-site role.

You will manage inbound leads, reach out to prospects by phone, text, and email, and qualify opportunities to schedule appointments for clients. The ideal candidate has at least 1 year of BPO or customer-facing experience with US/Canada accounts, strong English communication, and proficient CRM usage.

Qualifications

• Minimum 1 year of experience in BPO/call center roles handling US/Canada.
• Experience in appointment setting and lead qualification.
• Bachelor's degree preferred but not required for experienced candidates.

Responsibilities

• Respond to inbound leads promptly and professionally.
• Qualify customer inquiries and understand their needs.
• Schedule and confirm appointments.
• Follow up with prospects through calls, texts, and emails.
• Maintain accurate CRM records and customer notes.
• Re-engage missed opportunities and inactive leads.
• Meet daily, weekly, and monthly performance targets.
• Collaborate with team members and management to improve lead conversion rates.
• Provide exceptional customer service throughout the customer journey.

Skills

Verbal English

Written English

Phone etiquette

CRM experience

Education

Bachelor's degree

Tools

CRM systems

Job description

BD Marketing Solutions Pvt. Ltd. in Lahore is hiring a Business Development Executive – Appointment Setting for a full-time, on-site role.

You will manage inbound leads, reach out to prospects by phone, text, and email, and qualify opportunities to schedule appointments for clients. The ideal candidate has at least 1 year of BPO or customer-facing experience with US/Canada accounts, strong English communication, and proficient CRM usage.