Key Account Agent - Growth Partnerships (Pakistan)

InDrive Group; Karachi Division; On-site; PKR 334,800 - 558,000; Full time

Job summary

InDrive Group is seeking a proactive Key Account Agent in Karachi, Pakistan. This full-time position involves building and maintaining relationships with business clients, conducting support calls, and ensuring high service quality. The ideal candidate should have 1-3 years of experience in account management, strong negotiation skills, proficiency in Google Sheets, and fluency in both Urdu and English. Be part of a dynamic team in a vital role with opportunities for growth and client satisfaction improvement.

Qualifications

• 1–3 years of experience in account management or a related field.
• Strong negotiation and communication skills.
• Ability to work independently and manage multiple priorities.

Responsibilities

• Conduct daily outbound calls to provide client support.
• Build and maintain long-term relationships with key accounts.
• Hold regular meetings with clients to gather feedback.
• Collect and analyze client feedback to improve service quality.
• Assist clients with inquiries and ensure timely resolution.

Skills

Account management experience

Negotiation skills

Communication skills

Proficiency in Google Sheets

Fluency in Urdu

Fluency in English

Job description

InDrive Group is seeking a proactive Key Account Agent in Karachi, Pakistan. This full-time position involves building and maintaining relationships with business clients, conducting support calls, and ensuring high service quality. The ideal candidate should have 1-3 years of experience in account management, strong negotiation skills, proficiency in Google Sheets, and fluency in both Urdu and English. Be part of a dynamic team in a vital role with opportunities for growth and client satisfaction improvement.