IT System Administrator
A. F. Ferguson & Co. (a member firm of the PwC network)
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Job summary
A. F. Ferguson & Co. Chartered Accountants (a member firm of the PwC network) seeks an IT System Administrator to join the Karachi-based IT team. The role focuses on deploying and managing Windows Server/AD, Azure, security, and incident response to keep business functions running smoothly.
You will work in Internal Firm Services, collaborate across teams, implement ITIL practices, and support projects with automation and monitoring using PowerShell and ServiceNow where applicable.
Qualifications
- Bachelor’s in CS/IS/SE or related field from a recognized university.
- Minimum 2 years of experience in IT/system administration.
- MCSE/MCSA or equivalent certifications preferred.
- Strong Windows Server, AD, Azure, and security administration knowledge.
Responsibilities
- Manage Windows Server, AD, and security configurations.
- Administer Azure resources and hybrid/cloud services.
- Monitor, patch, backup, and incident response per ITIL processes.
Skills
Education
Tools
Job description
Being one of the leading accounting and professional services firms of the Country, A. F. Ferguson & Co. Chartered Accountants (a member firm of the PwC network) provides assurance, consulting and taxation services. This campaign aims to hire an IT System Administrator for the Firm to join our information technology team based in Karachi. A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying and managing applications that enable our people to work more efficiently and deliver the highest levels of service to our clients.
Internal Firm Services
Not Applicable
IFS - Information Technology (IT)
Senior Associate
Being one of the leading accounting and professional services firms of the Country, A. F. Ferguson & Co. Chartered Accountants (a member firm of the PwC network) provides assurance, consulting and taxation services. This campaign aims to hire an IT System Administrator for the Firm to join our information technology team based in Karachi. A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying and managing applications that enable our people to work more efficiently and deliver the highest levels of service to our clients.
Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Windows Server administration (2019/2022/2025)
- Active Directory Domain Services: users, groups, OUs, GPOs management
- File/print services, NTFS permissions, and access control
- Windows hardening and baseline security configuration as required
- Azure fundamentals with hands-on administration experience
- Microsoft Entra ID (Azure AD): users/groups, app registrations (basic), conditional access concepts
- Azure virtual machines and VM lifecycle (provisioning, scaling basics, monitoring)
- Storage concepts (Azure Storage accounts, basic file/blob usage) and networking basics (VNets, NSGs)
- Azure logging/monitoring (Azure Monitor / Log Analytics concepts)
- TCP/IP troubleshooting
- Patch management and vulnerability remediation processes (Windows Update/SCCM)
- Backup and restore operations (system state, file/application recovery support)
- Logging, auditing, and investigation support using Event Logs and monitoring tools
- MFA/conditional access support and troubleshootingIncident/change workflow participation (ITIL concepts)
- PowerShell scripting for automation (user provisioning, reporting, patch checks, basic remediation)
- Strong troubleshooting skills using logs, event viewers, services, and network tests
- Working knowledge of ITSM tools (ServiceNow)
- Monitoring/alerting and responding to incidents based on SLAs
- Experience with RDS, IIS, and Windows licensing/activation support
- Familiarity with virtualization (VMware or Hyper-V)
- Microsoft certifications: AZ-104, AZ-900, or equivalent Windows/AD credentials
Qualification Required: Bachelor's in Computer Science, Information Systems, Software Engineering or a related discipline from an HEC-recognized university (Master’s degree would be a preference)
Minimum Years of Experience: 2 years
Certification(s) Preferred: MCSE, MCSA, PMP, ITIL COBIT
(if blank, degree and/or field of study not specified)
Degrees/Field of Study preferred:
(if blank, certifications not specified)
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Communication, Computer Engineering, Computer Program Installation, Computer Programming, Computer Technical Support, Creativity, Embracing Change, Emotional Regulation, Empathy, Enterprise Architecture (EA), Incident Management and Resolution (IMR), Inclusion, Information and Communications Technology (ICT), Intellectual Curiosity, IT Infrastructure Upgrades, IT Operations, IT Operations Management, IT Project Lifecycle, IT Support, IT Troubleshooting, Learning Agility {+ 11 more}
(If blank, desired languages not specified)
Not Specified
No
No
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