IT Support Specialist: Troubleshoot, Configure & Support

EliteHosts; Gujrat; On-site; PKR 4,217,000 - 5,052,000; Full time

Job summary

EliteHosts in Gujrat, Pakistan seeks an experienced IT Support Specialist to provide technical support and keep client systems running smoothly. You will troubleshoot hardware and software, install and configure systems, and respond to inquiries with timely solutions.

This contract role requires independence and teamwork, strong communication, and relevant certifications are a plus. Join a dynamic team delivering efficient IT solutions to clients.

Qualifications

• Minimum 2 years of experience in IT support or similar role.
• Strong knowledge of computer systems, hardware and software.
• Certifications are a plus.
• Excellent communication and customer service skills.
• Ability to work independently as well as in a team.

Responsibilities

• Provide technical support and troubleshooting for computer systems, hardware, and software
• Install, configure and maintain computer systems and networks
• Monitor system performance and troubleshoot issues as needed
• Respond to client inquiries with timely solutions to technical problems
• Collaborate with team to develop efficient solutions for clients
• Keep up-to-date with industry developments and best practices in IT support

Skills

Technical support

Troubleshooting

Customer service

Communication skills

Tools

CompTIA A+

Network+

Microsoft Certified Professional

Job description

EliteHosts in Gujrat, Pakistan seeks an experienced IT Support Specialist to provide technical support and keep client systems running smoothly. You will troubleshoot hardware and software, install and configure systems, and respond to inquiries with timely solutions.

This contract role requires independence and teamwork, strong communication, and relevant certifications are a plus. Join a dynamic team delivering efficient IT solutions to clients.