Computer Support Specialist

Want More; Gujrat; On-site; PKR 3,095,000 - 3,707,000; Full time

Benefits offered by this job

Medical insurance

Annual leave

Free visa and ticket for international

Job summary

Want More, a technology company based in Gujrat, Pakistan, is seeking a Computer Support Specialist with at least 3 years of hands-on experience to join our team. The role involves providing in-person and remote technical support, troubleshooting hardware and software, and maintaining computer systems.

You will install and configure systems, resolve connectivity issues, train new staff, and keep detailed records in our ticketing system.

Qualifications

• Degree in Computer Science or related field preferred.
• Minimum of 3 years of experience in computer support.
• Strong knowledge of hardware, software, networking and operating systems.
• Proven ability to troubleshoot end-user issues.

Responsibilities

• Provide technical support to computer users in person and remotely.
• Troubleshoot hardware and software issues on computers.
• Install, configure and maintain computer systems.
• Identify and resolve network connectivity issues.
• Ensure timely resolution of technical problems and document actions in the ticketing system.
• Train new employees on how to use computer systems and applications.
• Stay updated on new technologies and recommend improvements.

Skills

Hardware

Software

Networking

Operating systems

End-user support

Problem-solving

Education

Bachelor's degree in Computer Science or related field

Tools

Ticketing system

Remote desktop tools

Job description

Computer Support Specialists vacancy in Gujrat Pakistan

Computer Support Specialist

We are a leading technology company based in Gujrat seeking a highly skilled and experienced Computer Support Specialist to join our team. The ideal candidate will have a minimum of 3 years of experience in providing technical support to computer users, troubleshooting hardware and software issues, and maintaining computer systems. As our company offers free visa and ticket for international candidates, this is an excellent opportunity for individuals looking to relocate to Gujrat.

Responsibilities

• Provide technical support to computer users both in person and remotely


• Troubleshoot hardware and software issues on computers


• Install, configure, and maintain computer systems


• Identify and resolve network connectivity issues


• Ensure timely resolution of technical problems reported by users


• Maintain records of all support activities in our ticketing system


• Train new employees on how to use computer systems and applications


• Stay updated on new technologies and recommend improvements to existing systems

Requirements

• Bachelor's degree in Computer Science or related field preferred


• Minimum of 3 years of experience as a Computer Support Specialist or similar role


• Excellent knowledge of computer hardware, software, networking, and operating systems


• Proven experience in providing technical support to end-users


• Strong problem-solving skills with the ability to troubleshoot complex issues independently


• Highly organized with excellent time management skills


• Ability to communicate technical information effectively to non-technical users


• Experience with remote desktop tools is a plus

Salary

We offer a competitive salary of 1100$ per month along with other benefits such as medical insurance, annual leave, and free visa and ticket for international candidates.

Location

This position is based in Gujrat. However, we welcome applications from all nationalities.

Jobs for Women

We promote diversity and equality in our workplace. This position is open to all qualified candidates regardless of gender.

If you are passionate about technology and have the required skills and experience, we would love to hear from you.