IT Helpdesk Specialist - Entry Level (Gujrat)

QuantumIT Solutions; Gujrat; On-site; PKR 2,040,000 - 3,401,000; Full time

Benefits offered by this job

Visa sponsorship

Job summary

QuantumIT Solutions in Gujrat, Pakistan is seeking an entry-level Computer Support Specialist to assist customers with hardware, software, and network issues. You will troubleshoot, install and configure systems, and document activities to ensure smooth support operations.

The ideal candidate has a IT background, strong customer service skills, and the ability to work independently. Salary offered is $1100 per month with visa sponsorship available for qualified applicants.

Qualifications

• Bachelor's degree in Computer Science or related field preferred.
• Knowledge of computer hardware, software, and operating systems.
• Strong problem-solving and communication skills.
• Ability to work independently with excellent customer service.
• Experience with ticketing systems is a plus.
• Detail-oriented with good documentation.

Responsibilities

• Provide technical support to customers via phone, email, or in person.
• Troubleshoot hardware and software issues.
• Install and configure new computer systems.
• Maintain and update existing computer systems.
• Perform regular system maintenance such as backups and security checks.
• Assist with network setup and troubleshooting.
• Document all support activities for future reference.

Skills

Customer service

Troubleshooting

Hardware knowledge

Software knowledge

Communication

Independent worker

Education

Bachelor's degree in Computer Science

Tools

Ticketing systems

Job description

QuantumIT Solutions in Gujrat, Pakistan is seeking an entry-level Computer Support Specialist to assist customers with hardware, software, and network issues. You will troubleshoot, install and configure systems, and document activities to ensure smooth support operations.

The ideal candidate has a IT background, strong customer service skills, and the ability to work independently. Salary offered is $1100 per month with visa sponsorship available for qualified applicants.