Computer Support Specialist (Entry Level)

QuantumIT Solutions; Gujrat; On-site; PKR 2,040,000 - 3,401,000; Full time

Benefits offered by this job

Visa sponsorship

Job summary

QuantumIT Solutions in Gujrat, Pakistan is seeking an entry-level Computer Support Specialist to assist customers with hardware, software, and network issues. You will troubleshoot, install and configure systems, and document activities to ensure smooth support operations.

The ideal candidate has a IT background, strong customer service skills, and the ability to work independently. Salary offered is $1100 per month with visa sponsorship available for qualified applicants.

Qualifications

• Bachelor's degree in Computer Science or related field preferred.
• Knowledge of computer hardware, software, and operating systems.
• Strong problem-solving and communication skills.
• Ability to work independently with excellent customer service.
• Experience with ticketing systems is a plus.
• Detail-oriented with good documentation.

Responsibilities

• Provide technical support to customers via phone, email, or in person.
• Troubleshoot hardware and software issues.
• Install and configure new computer systems.
• Maintain and update existing computer systems.
• Perform regular system maintenance such as backups and security checks.
• Assist with network setup and troubleshooting.
• Document all support activities for future reference.

Skills

Customer service

Troubleshooting

Hardware knowledge

Software knowledge

Communication

Independent worker

Education

Bachelor's degree in Computer Science

Tools

Ticketing systems

Job description

Computer Support Specialists vacancy in Gujrat Pakistan

Computer Support Specialist (Entry Level)

Computer Support Specialists are responsible for providing technical assistance and support to customers with computer hardware, software, and network issues. They troubleshoot problems, install and update software and hardware, and maintain computer systems. The ideal candidate for this role will have a strong background in IT, excellent customer service skills, and the ability to work independently.

Responsibilities

• Provide technical support to customers via phone, email, or in person
• Troubleshoot hardware and software issues
• Install and configure new computer systems
• Maintain and update existing computer systems
• Perform regular system maintenance tasks such as backups and security checks
• Assist with network setup and troubleshooting
• Communicate effectively with customers to understand their needs and provide solutions
• Document all support activities for future reference

Requirements

• Bachelor's degree in Computer Science or related field preferred
• Knowledge of computer hardware, software, and operating systems
• Strong problem-solving skills
• Excellent customer service skills
• Ability to work independently
• Good communication skills
• Detail-oriented
• Experience with ticketing systems is a plus

Location: Gujrat

Salary: $1100 per month

Visa sponsorship available for qualified candidates.