International Sales & CS Specialist (Night Shift)

Techsol It; Karachi Division; On-site; PKR 1,016,000 - 1,216,000; Full time

Benefits offered by this job

Medical Insurance & OPD

Annual leaves

Referral Rewards

Annual Increment

Loan facility

Employee Appreciation Programs

Job summary

Techsol IT in Karachi is hiring an International Sales & Customer Success Specialist to assist US-based clients via calls and chats, resolve inquiries, and deliver exceptional service. Night shift available on Shahra-e-Faisal location.

The role requires strong English communication, familiarity with CRM tools, and a customer-focused approach. Fresh graduates are welcome to apply, with competitive base pay and performance-based commissions.

Qualifications

• Excellent English communication with a clear American accent.
• Experience in customer service/call center is preferred.
• Fresh graduates are encouraged to apply.

Responsibilities

• Handle high-volume calls/chats from US customers and resolve inquiries.
• Provide accurate information and troubleshoot customer issues.
• Deliver professional, empathetic customer service.
• Use CRM and other support software while handling customers.

Skills

English communication

CRM usage

Handle high-volume calls

Customer empathy

Education

Matric/O Levels

Bachelor’s degree (preferred)

Tools

CRM software

MS Office

Job description

Techsol IT in Karachi is hiring an International Sales & Customer Success Specialist to assist US-based clients via calls and chats, resolve inquiries, and deliver exceptional service. Night shift available on Shahra-e-Faisal location.

The role requires strong English communication, familiarity with CRM tools, and a customer-focused approach. Fresh graduates are welcome to apply, with competitive base pay and performance-based commissions.