US Telecom Sales & Service Specialist | Night Shift

Simply Connect; Karachi Division; On-site; PKR 446,000 - 1,004,000; Full time

Benefits offered by this job

Competitive Basic Salary

Uncapped Commission

Performance Based Incentives

Professional Work Environment

Transportation (where applicable)

Job summary

Simply Connect is seeking a motivated Customer Service Sales Specialist to engage US customers, promote telecom services, and drive sales. Onsite night shift in Karachi, you will handle calls, recommend internet, TV, and mobile plans, and close deals while delivering exceptional service.

Strong English communication and persuasive skills are essential, with 1–2 years of sales experience. Prior BPO exposure is a plus, and you will earn a competitive base salary plus uncapped commissions.

Qualifications

• 1–2 years of sales experience (telecom/BPO preferred).
• Experience with US telecom campaigns (AT&T, Spectrum) is an advantage.
• Strong English communication and customer-handling skills; proven ability to meet sales targets.
• Previous BPO or call center experience preferred.

Responsibilities

• Handle inbound and outbound calls from US customers.
• Recommend internet, TV, and mobile plans based on customer needs.
• Provide excellent customer service and support.
• Maintain accurate customer records.
• Achieve sales targets and performance goals.

Skills

English communication

Persuasion

Customer focus

Job description

Simply Connect is seeking a motivated Customer Service Sales Specialist to engage US customers, promote telecom services, and drive sales. Onsite night shift in Karachi, you will handle calls, recommend internet, TV, and mobile plans, and close deals while delivering exceptional service.

Strong English communication and persuasive skills are essential, with 1–2 years of sales experience. Prior BPO exposure is a plus, and you will earn a competitive base salary plus uncapped commissions.