Inside Sales Representative

IMC Certifications; Karachi Division; Presencial; PKR 420.000 - 640.000; Tempo integral

Benefícios oferecidos por esta vaga

Training and development opportunities

Performance-based incentives

Career growth opportunities

Professional work environment

Resumo da vaga

IMC Certifications is seeking an Inside Sales Representative for its Karachi team. The role involves engaging with prospective customers, understanding their training needs, recommending certification programs, and guiding enrollment and payment options.

The ideal candidate has 6 months to 1 year in sales or customer service, strong communication, negotiation, and follow-up skills, and a customer-focused attitude with a willingness to learn. On-site work with growth potential.

Qualificações

• 6 months to 1 year of experience in sales, telesales, inside sales, or customer service.
• Strong verbal and written communication skills.
• Good negotiation, persuasion, and follow-up skills.
• Customer-focused attitude with a willingness to learn.
• Ability to work in a target-driven environment.
• Basic computer skills; familiarity with CRM tools is an advantage.
• Bachelor's degree preferred; candidates with relevant experience and skills are encouraged to apply.

Responsabilidades

• Contact prospective customers through phone calls, WhatsApp, and other approved communication channels.
• Qualify leads and understand customers' professional goals and training requirements.
• Recommend relevant certification programs based on customer needs.
• Explain course details, program benefits, enrollment procedures, and available payment plans.
• Follow up consistently with prospective customers to convert qualified leads into enrollments.
• Maintain accurate lead records and update customer interactions in the CRM system.
• Build and maintain positive relationships with prospective and existing customers.
• Achieve monthly sales targets and contribute to overall team performance.
• Coordinate with internal teams to ensure a smooth enrollment experience.

Conhecimentos

Verbal & Written Communication

Negotiation & Persuasion

Customer Focus

Target-driven

CRM familiarity

Formação

Bachelor's degree preferred

Ferramentas

CRM tools

Descrição da vaga

Company: IMC Certifications

Working Day: Monday to Saturday

Timing :9:am to 6:00Pm

Job Type: Full-time

Workplace Type: On-site

• About IMC Certifications

IMC Certifications provides professional certification and training programs designed to support career development and professional growth.

We are looking for a motivated and results-driven Inside Sales Representative to join our Karachi team. The ideal candidate will engage with prospective customers, understand their professional development needs, recommend suitable certification programs, and contribute to achieving sales targets.

• Key Responsibilities
• Contact prospective customers through phone calls, WhatsApp, and other approved communication channels.
• Qualify leads and understand customers' professional goals and training requirements.
• Recommend relevant certification programs based on customer needs.
• Explain course details, program benefits, enrollment procedures, and available payment plans.
• Follow up consistently with prospective customers to convert qualified leads into enrollments.
• Maintain accurate lead records and update customer interactions in the CRM system.
• Build and maintain positive relationships with prospective and existing customers.
• Achieve monthly sales targets and contribute to overall team performance.
• Coordinate with internal teams to ensure a smooth enrollment experience.
• Requirements
• 6 months to 1 year of experience in sales, telesales, inside sales, or customer service.
• Strong verbal and written communication skills.
• Good negotiation, persuasion, and follow-up skills.
• Customer-focused attitude with a willingness to learn.
• Ability to work in a target-driven environment.
• Basic computer skills; familiarity with CRM tools is an advantage.
• Bachelor's degree preferred; candidates with relevant experience and skills are encouraged to apply.
• What We Offer
• A professional and supportive work environment.
• Training and development opportunities.
• Performance-based incentives, subject to company policy.
• Career growth opportunities based on performance and organizational requirements.